Retail Shift Leader — Lead Operations & Customer Service

Love's Travel Stops; Shorter (AL); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Tuition assistance

Paid Time Off

401(k) - 100% match up to 5%

Medical/Dental/Vision Insurance after

Job summary

Love's Travel Stops is seeking a Retail Shift Lead to be one of the first leaders customers and team members rely on. You’ll maintain a clean, safe, and welcoming store while supporting daily operations, guiding the team, and delivering excellent service.

Requirements include 1+ year in retail management or leadership, POS familiarity, and cash handling experience. This on‑site role offers growth, competitive pay, and opportunities to advance within Love's chain.

Qualifications

• 1+ year of experience in retail management or team leadership.
• 1+ year of proficiency with point-of-sale systems and cash register operations.
• 1+ year of training and/or developing teams.

Responsibilities

• Ensure a safe, clean, and well‑maintained facility, along with adherence to proper safety procedures.
• Oversee daily operations, ensuring efficient inventory management and optimal customer service.
• Assist the management team with proper task execution and completion, schedule and cash integrity, and manage cash register operations.
• Supervise and train team members, fostering a positive work environment.

Skills

Customer service

Team leadership

Microsoft Office

Communication

Cash handling

Multitasking

Tools

POS systems

Cash register systems

Job description

Love's Travel Stops is seeking a Retail Shift Lead to be one of the first leaders customers and team members rely on. You’ll maintain a clean, safe, and welcoming store while supporting daily operations, guiding the team, and delivering excellent service.

Requirements include 1+ year in retail management or leadership, POS familiarity, and cash handling experience. This on‑site role offers growth, competitive pay, and opportunities to advance within Love's chain.