Retail Shift Lead — Elevate Customer Experience and Ops

Love's Travel Stops; Broken Bow (OK); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Tuition assistance

Paid Time Off

401(k) match up to 5%

Healthcare after 30 days

Competitive pay

Career development

Quarterly bonus

Job summary

Love's Travel Stops is seeking a Retail Shift Lead to be a frontline leader, helping create a clean, safe, and welcoming environment while guiding daily operations and the team. You will contribute to outstanding customer service and support the management in task execution and cash handling.

The role requires 1+ year in retail leadership, POS proficiency, and team development. Join Love's to advance your career in a growing, values-driven company with opportunities for growth.

Qualifications

• 1+ year of experience in retail management and/or team leadership.
• 1+ year of proficiency with point-of-sale systems and cash register operations.
• 1+ year of training and/or developing teams.

Responsibilities

• Ensure a safe, clean, and well-maintained facility, along with adherence to proper safety procedures.
• Oversee daily operations, ensuring efficient inventory management and optimal customer service.
• Assist the management team with proper task execution and completion, schedule and cash integrity, and manage cash register operations.
• Supervise and train team members, fostering a positive work environment.

Skills

Retail leadership

Customer service

Communication

Tools

POS systems

Job description

Love's Travel Stops is seeking a Retail Shift Lead to be a frontline leader, helping create a clean, safe, and welcoming environment while guiding daily operations and the team. You will contribute to outstanding customer service and support the management in task execution and cash handling.

The role requires 1+ year in retail leadership, POS proficiency, and team development. Join Love's to advance your career in a growing, values-driven company with opportunities for growth.