Retail Shift Lead - Lead & Elevate Customer Service

Love's Travel Stops; Syracuse (KS); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Tuition assistance

Paid time off

401(k) match up to 5%

Medical/Dental/Vision after 30-days

Competitive pay

Career development

Quarterly bonus program

Hiring immediately

Job summary

Love’s Travel Stops is seeking a Retail Shift Lead to help create a clean, safe, and welcoming environment while supporting daily operations and guiding the team. This role centers on delivering excellent customer service and leading others from within the Love’s culture.

With responsibilities spanning inventory control, cash handling, and staff supervision, you’ll play a key part in maintaining smooth store operations and a high standard of service for customers and drivers alike.

Qualifications

• 1+ year of experience in retail management or team leadership.
• 1+ year of proficiency with point-of-sale systems and cash register operations.
• 1+ year of training and/or developing teams.

Responsibilities

• Ensure a safe, clean, and well‑maintained facility with proper safety procedures.
• Oversee daily operations, inventory management, and customer service.
• Assist management with task execution, scheduling, cash integrity, and register operations.
• Supervise and train team members, fostering a positive work environment.

Skills

Retail leadership

POS proficiency

Customer service

Communication

Organization

Tools

Microsoft Office

Job description

Love’s Travel Stops is seeking a Retail Shift Lead to help create a clean, safe, and welcoming environment while supporting daily operations and guiding the team. This role centers on delivering excellent customer service and leading others from within the Love’s culture.

With responsibilities spanning inventory control, cash handling, and staff supervision, you’ll play a key part in maintaining smooth store operations and a high standard of service for customers and drivers alike.