Retail Shift Leader: Lead, Grow & Earn Bonuses

PLO DEL BAJÍO, S. DE R.L. DE C.V.; West Valley City (UT); On-site; USD 22,000 - 25,000; Full time

Benefits offered by this job

Free Health Insurance

Competitive Wages

Monthly Uncapped Bonus Potential

Great Working Hours

401(k) with Company Match

Generous Paid Time Off

Holiday Pay

Store Discount

Job summary

EZCORP group brands seek a Retail Shift Leader (Key Holder) in Utah to lead daily operations and customer engagement at EZPAWN. The role offers competitive pay, potential bonuses and a structured path to higher roles, with comprehensive benefits and training.

You will coach team members, manage loan processes, and ensure outstanding service while promoting sales in a fast paced environment. Previous leadership and a strong work ethic are valued.

Qualifications

• High school diploma or GED required.
• Minimum 1 year of supervisor or lead experience.
• Background check and drug test required.
• Valid driver's license and auto insurance.
• Knowledge of pawned items is a plus.
• Sales background is a plus.
• Bilingual is a plus.
• Adhere to company policies and regulations.

Responsibilities

• Provide outstanding customer service and build relationships while promoting sales.
• Process loans and extensions.
• Perform opening and closing store procedures.
• Supervise and coach store Team Members.

Skills

Customer service

Leadership

Negotiation

Time management

Communication

Education

High school diploma or GED

Job description

EZCORP group brands seek a Retail Shift Leader (Key Holder) in Utah to lead daily operations and customer engagement at EZPAWN. The role offers competitive pay, potential bonuses and a structured path to higher roles, with comprehensive benefits and training.

You will coach team members, manage loan processes, and ensure outstanding service while promoting sales in a fast paced environment. Previous leadership and a strong work ethic are valued.