Retail Shift Leader: Lead, Earn Bonuses & Grow

PLO DEL BAJÍO, S. DE R.L. DE C.V.; Palm Bay (FL); On-site; USD 24,000 - 25,000; Full time

Benefits offered by this job

Free Health Insurance

Monthly UNCAPPED Bonus Potential Paid 

Great Working Hours

401(k) with Company Match

Generous Paid Time Off

Holiday Pay

Store Discount

Job summary

EZCORP is hiring a Retail Shift Leader (Key Holder) at Value Pawn & Jewelry in Palm Bay, FL. You will lead customer service, promote sales, and coach team members in a fast-paced pawn environment.

The role offers a structured path to higher roles, with paid training, uncapped bonus potential, benefits including health insurance and a 401(k) match, and supportive leadership development.

Qualifications

• High school diploma or GED required.
• Minimum 1 year of supervisor or lead experience.
• Pass a criminal background check and drug test.
• Valid driver’s license and auto insurance.
• Bilingual a plus.
• Knowledge of pawned items is a plus.

Responsibilities

• Provide outstanding customer service and build relationships to promote sales and pawn deals.
• Lead and coach store Team Members to achieve targets and deliver excellent service.
• Perform opening and closing procedures and oversee daily operations.
• Process loans and extensions, negotiate terms with customers.

Skills

Leadership

Customer service

Communication

Time management

Negotiation

Coaching

Education

High school diploma or GED

Job description

EZCORP is hiring a Retail Shift Leader (Key Holder) at Value Pawn & Jewelry in Palm Bay, FL. You will lead customer service, promote sales, and coach team members in a fast-paced pawn environment.

The role offers a structured path to higher roles, with paid training, uncapped bonus potential, benefits including health insurance and a 401(k) match, and supportive leadership development.