Retail Shift Leader — Leadership Path & Bonus Potential

EZCORP, Inc.; Brandon (FL); On-site; USD 21,000 - 22,000; Full time

Benefits offered by this job

Free Health Insurance*

Competitive Wages

Monthly UNCAPPED Bonus Potential Paid

Great Working Hours

401(k) with Company Match

Generous Paid Time Off

Holiday Pay

Store Discount

Job summary

EZCORP, Inc. is hiring a Retail Shift Leader (Key Holder) in Brandon, Florida to lead customer service excellence and drive store performance in a fast-paced pawn environment.

The role offers competitive pay, a structured training path, leadership development, and benefits including health insurance, 401(k), paid time off, and holiday pay. Pay ranges from $15.00 to $16.00 per hour based on experience, with bonus potential and career growth opportunities.

Qualifications

• High school diploma or GED.
• Minimum 1 year of supervisor/leadership experience.
• Pass criminal background check and drug test.
• Valid driver’s license and auto insurance.
• Knowledge of pawned items a plus.
• Sales background a plus.
• Bilingual a plus.

Responsibilities

• Provide outstanding customer service and promote sales.
• Process loans and extensions.
• Open and close store procedures.
• Supervise and coach store Team Members.

Skills

Leadership

Customer service

Negotiation

Time management

Communication

Interpersonal skills

Bilingual

Education

High school diploma or GED

Job description

EZCORP, Inc. is hiring a Retail Shift Leader (Key Holder) in Brandon, Florida to lead customer service excellence and drive store performance in a fast-paced pawn environment.

The role offers competitive pay, a structured training path, leadership development, and benefits including health insurance, 401(k), paid time off, and holiday pay. Pay ranges from $15.00 to $16.00 per hour based on experience, with bonus potential and career growth opportunities.