Retail Shift Leader: Lead Pawn Broker with Insurance

EZCORP, Inc.; Orange City (FL); On-site; USD 24,000 - 25,000; Full time

Benefits offered by this job

Free Health Insurance

Competitive Wages

Monthly uncapped bonus potential

Great working hours

401(k) with company match

Generous Paid Time Off

Holiday Pay

Store Discount

Job summary

EZCORP, Inc. is seeking a Retail Shift Leader (Key Holder) in Orange City, FL to lead customer service and sales at Value Pawn & Jewelry. You will guide team members, supervise operations, and handle pawn loans in a fast-paced environment, with opportunities for advancement.

The role offers competitive pay based on experience, a structured training path, and a comprehensive benefits package including health insurance and 401(k).

Qualifications

• High school diploma or GED required.
• Minimum 1 year of supervisor or lead experience.
• Bilingual a plus.

Responsibilities

• Provide outstanding customer service and build relationships.
• Lead and coach team members to achieve store goals.
• Process loans and extensions and manage pawn items.
• Open and close store procedures and supervise staff.

Skills

Leadership

Negotiation

Communication

Customer service

Education

High school diploma or GED

Job description

EZCORP, Inc. is seeking a Retail Shift Leader (Key Holder) in Orange City, FL to lead customer service and sales at Value Pawn & Jewelry. You will guide team members, supervise operations, and handle pawn loans in a fast-paced environment, with opportunities for advancement.

The role offers competitive pay based on experience, a structured training path, and a comprehensive benefits package including health insurance and 401(k).