Retail Shift Leader: Lead Pawn Broker Career Path & Bonuses

EZCORP, Inc.; Lawrence (IN); On-site; USD 42,981,000 - 48,712,000; Full time

Benefits offered by this job

Free Health Insurance*

Monthly UNCAPPED Bonus Potential Paid 

Great Working Hours

401(k) with Company Match

Generous Paid Time Off

Holiday Pay

Store Discount

Competitive Wages

Job summary

EZCORP, Inc. in Lawrence, Indiana, is seeking a Retail Shift Leader (Key Holder) to lead store operations, train associates, and drive sales while delivering exceptional customer service in a fast-paced environment.

The role offers competitive pay based on experience, a clear path for advancement through leadership training, and a strong benefits package, including health insurance and a structured career ladder.

Qualifications

• High school diploma or GED required.
• Minimum 1 year of supervisory or lead experience.
• Pass criminal background check and drug test.
• Valid driver’s license and auto insurance.
• Bilingual a plus.

Responsibilities

• Provide outstanding customer service and build relationships while promoting sales.
• Lead and coach store team members to achieve targets.
• Process loans and extensions and negotiate terms for pawned items.
• Open and close store procedures and ensure smooth daily operations.

Skills

Leadership

Customer service

Negotiation

Communication

Coaching

Time management

Education

High school diploma or GED

Job description

EZCORP, Inc. in Lawrence, Indiana, is seeking a Retail Shift Leader (Key Holder) to lead store operations, train associates, and drive sales while delivering exceptional customer service in a fast-paced environment.

The role offers competitive pay based on experience, a clear path for advancement through leadership training, and a strong benefits package, including health insurance and a structured career ladder.