Retail Shift Leader — Lead, Coach & Grow Sales

Ezcorp Inc; Norman (OK); On-site; USD 17,908 - 20,664; Full time

Benefits offered by this job

Free Health Insurance

Monthly uncapped bonus potential

401(k) with company match

Paid time off

Job summary

EZCORP is hiring a Retail Shift Leader (Key Holder) at our Norman, OK location. You will lead daily store operations, provide exceptional customer service, and coach team members to achieve sales goals. The role includes a structured training program, leadership development, and opportunities for advancement.

Salary ranges from $13.00 to $15.00 per hour with potential monthly uncapped bonuses, comprehensive benefits, and a clear career path within EZPAWN and EZCORP family brands.

Qualifications

• High school diploma or GED required.
• Minimum 1 year of supervisor/leadership experience (shift lead, key holder, or manager).
• Able to pass criminal background check and drug test.

Responsibilities

• Provide outstanding customer service and build relationships to drive sales.
• Lead and coach Team Members to ensure smooth store operations.
• Perform opening and closing store procedures and manage daily tasks.

Skills

Leadership

Customer service

Negotiation

Time management

Coaching

Education

High school diploma or GED

Tools

Valid driver’s license

Job description

EZCORP is hiring a Retail Shift Leader (Key Holder) at our Norman, OK location. You will lead daily store operations, provide exceptional customer service, and coach team members to achieve sales goals. The role includes a structured training program, leadership development, and opportunities for advancement.

Salary ranges from $13.00 to $15.00 per hour with potential monthly uncapped bonuses, comprehensive benefits, and a clear career path within EZPAWN and EZCORP family brands.