Retail Shift Leader — Lead, Coach & Earn Bonuses

EZCORP, Inc.; Lakeland (FL); Hybrid; USD 23,000 - 25,000; Full time

Benefits offered by this job

Free Health Insurance

Monthly uncapped bonus potential

401(k) with company match

Paid time off

Holiday pay

Store discount

Job summary

EZCORP, Inc. is seeking a Retail Shift Leader (Key Holder) in Lakeland, FL to lead daily operations, train staff, and promote a high-quality customer experience. You will manage loans and pawns, supervise teammates, and drive sales in a fast-paced retail environment.

The role offers a defined career path, competitive pay based on experience, and opportunities for bonus and benefits. Strong leadership and communication skills are essential.

Qualifications

• High school diploma or GED required.
• Minimum 1 year of supervisor/leadership experience.
• Pass a criminal background check and drug test.

Responsibilities

• Provide outstanding customer service and build relationships with customers.
• Promote sales and negotiate terms for pawned items.
• Open and close store procedures and supervise Team Members.

Skills

Leadership

Negotiation

Time management

Communication

Customer service

Education

High school diploma or GED

Tools

POS system

Job description

EZCORP, Inc. is seeking a Retail Shift Leader (Key Holder) in Lakeland, FL to lead daily operations, train staff, and promote a high-quality customer experience. You will manage loans and pawns, supervise teammates, and drive sales in a fast-paced retail environment.

The role offers a defined career path, competitive pay based on experience, and opportunities for bonus and benefits. Strong leadership and communication skills are essential.