Retail Shift Leader: Lead, Coach & Earn Bonuses

EZCORP, Inc.; BLOOMINGTON (MN); On-site; USD 51,577,344 - 57,308,160; Full time

Benefits offered by this job

Health insurance

Uncapped bonus potential

401(k) with company match

Paid time off

Store discount

Job summary

EZCORP, Inc. is seeking a Retail Shift Leader (Key Holder) at our Bloomington, MN location. You will lead daily store operations, supervise Team Members, and drive customer service and sales in a fast-paced pawnbroker environment.

The role offers a structured career path with leadership training, a competitive hourly rate, and a comprehensive benefits package. Growth opportunities include advancing to Lead Pawnbroker and management tracks.

Qualifications

• High school diploma or GED.
• At least 1 year in a supervisory/lead role.
• Pass a criminal background check and drug test.
• Valid driver’s license and auto insurance.
• Bilingual is a plus.

Responsibilities

• Process loans and extensions.
• Open and close store procedures.
• Supervise and coach store Team Members.
• Provide outstanding customer service and promote sales.
• Build relationships with customers and lead the team.

Skills

Leadership

Negotiation

Time management

Communication

Interpersonal skills

Bilingual

Sales background

Education

High school diploma or GED

Job description

EZCORP, Inc. is seeking a Retail Shift Leader (Key Holder) at our Bloomington, MN location. You will lead daily store operations, supervise Team Members, and drive customer service and sales in a fast-paced pawnbroker environment.

The role offers a structured career path with leadership training, a competitive hourly rate, and a comprehensive benefits package. Growth opportunities include advancing to Lead Pawnbroker and management tracks.