Retail Shift Leader- Gaylord

Tommy Car Wash Systems; Gaylord (MI); On-site; USD 26,000 - 38,000; Full time

Benefits offered by this job

Competitive pay + bonus

Full benefits (health, dental, vision)

401(k) with company match

Paid time off + holidays

Tuition help + career growth

Promote from within culture

Fun, team-first environment

Job summary

Tommy’s Express is seeking a shift lead to supervise the team during daily operations at our Gaylord, MI location. You will deliver excellent guest service, oversee opening and closing the wash, and keep the site clean and ready for customers.

This role also supports membership sales and resolves guest concerns, contributing to a fast-paced, team-first environment. The position offers part-time or full-time opportunities with competitive pay and benefits.

Qualifications

Responsibilities

• Lead the team during shifts.
• Deliver great guest service.
• Open and close the wash.
• Keep site clean and ready.
• Support membership sales.
• Handle guest concerns.

Job description

Start Local. Grow Anywhere. Love Your Career

Join a fast-paced team, meet new people, and build skills that go wherever your future takes you.

At Tommy’s Express, we’re all about great service, strong teams, and positive energy. You’ll lead the shift, support your team, and help deliver a great guest experience every day.

Why You’ll Love Working Here

• Competitive pay + bonus opportunity
• Full benefits (health, dental, vision)
• 401(k) with company match
• Paid time off + holidays
• Tuition help + career growth
• Promote from within culture
• Fun, team-first environment

What You’ll Do

• Lead the team during shifts
• Deliver great guest service
• Open and close the wash
• Keep site clean and ready
• Support membership sales
• Handle guest concerns

What We’re Looking For

• Positive leadership attitude
• Strong people skills
• Comfortable with technology
• Works well in fast-paced setting
• Reliable and flexible

Schedule

• Part-time or full-time roles
• Weekend availability required
• Operating Hours: 7 AM – 9 PM, Monday – Sunday

What to Expect

• Indoor and outdoor work
• Active, on-your-feet role
• Fast-moving, team environment

Our Culture

We live our WE OWN IT mindset—taking pride in our work and supporting each other every day.

About Tommy’s

Tommy’s Express is a international leader in modern car wash technology, delivering fast, high-quality experiences for every guest. To read about our story you can visit our website here TommyCarWash.com/OurStory.

Our Mission: Enriching Lives. Adding Value. Serving Communities.