Retail Guest Services Team Member- Ludington

Tommy Car Wash Systems; Ludington (MI); Hybrid; USD 22,000 - 32,000; Full time

Benefits offered by this job

Competitive pay + bonus potential

Full benefits (health, dental, vision)

401(k) with company match

Paid time off + holidays

Tuition help + career growth

Promote from within culture

Fun, team-first environment

Job summary

Tommy’s Express in Ludington seeks friendly, energetic team members for part-time or full-time roles. You will greet guests, help them choose wash options, and handle POS transactions while keeping the site clean and efficient.

You will support your team in a fast-paced environment and contribute to a positive guest experience. Join a culture that promotes from within, offers full benefits, 401(k) with match, and tuition help for career growth.

Qualifications

• Experience delivering friendly guest service in a fast-paced environment.
• Ability to operate POS systems and cashier functions with accuracy.
• Comfortable using technology and learning new tools quickly.

Responsibilities

• Greet guests and assist with wash selections.
• Manage POS transactions and memberships when needed.
• Keep the site clean, organized, and well stocked.
• Collaborate with teammates to ensure smooth operations.
• Monitor wash quality and resolve issues promptly.

Skills

Guest service

Team player

Technology savvy

Communication

Fast learner

Tools

POS Software

Job description

Start Local. Grow Anywhere. Love Your Career

Join a fast-paced team, meet new people, and build skills that go wherever your future takes you.

At Tommy’s Express, we’re all about great service, strong teams, and positive energy. If you enjoy staying busy, connecting with guests, and being part of a supportive team, we’d love to meet you.

Why You’ll Love Working Here

• Competitive pay + bonus opportunity
• Full benefits (health, dental, vision)
• 401(k) with company match
• Paid time off + holidays
• Tuition help + career growth
• Promote from within culture
• Fun, team-first environment

What You’ll Do

• Greet and help every guest
• Recommend wash memberships
• Keep site clean and organized
• Run POS and wash systems
• Check vehicle wash quality
• Support your team daily

What We’re Looking For

• Positive, reliable attitude
• Enjoys working with people
• Comfortable using technology
• Works well in fast-paced setting
• Shows up ready to help

Schedule

• Part-time or full-time roles
• Weekend availability required
• Operating Hours: 7 AM - 9 PM, Monday - Sunday

What to Expect

• Indoor and outdoor work
• Active, on-your-feet role
• Fast-moving, team environment

Our Culture

We live our WE OWN IT mindset- taking pride in our work and supporting each other every day.

About Us

Tommy’s Express is a international leader in modern car wash technology, delivering fast, high-quality experiences for every guest. To read about our story you can visit our website here TommyCarWash.com/OurStory.

Our Mission:

Enriching Lives. Adding Value. Serving Communities.