Shift Supervisor — Retail Ops Leader (Weekend/Evenings)

Goodwill of Southern New England; Orange (CT); On-site; USD 24,411 - 32,704; Full time

Benefits offered by this job

Tuition reimbursement

Gym reimbursement

Paid time off

Emergency assistance funds

Referral bonuses

Retirement plan contributions

Job summary

A community-focused non-profit organization is seeking a Retail Shift Supervisor to support the Store Manager in daily operations. Responsibilities include ensuring excellent customer service, maintaining store safety, and training new employees. Candidates should have a high school diploma or GED, with at least one year of related experience. This role requires the ability to handle cash, manage store operations in the manager's absence, and effectively delegate tasks. Physical demands include lifting up to 100 pounds and pushing heavy crates.

Qualifications

• Minimum of one year related experience and/or training.
• Must have attained 18 years of age.

Responsibilities

• Assist customers and donors to ensure excellent service.
• Maximize used goods processing and meet production goals.
• Ensure safety and cleanliness of the store premises.
• Train new employees according to policies.

Skills

Customer service

Team leadership

Problem-solving

Cash handling

Education

High school diploma or GED

Job description

A community-focused non-profit organization is seeking a Retail Shift Supervisor to support the Store Manager in daily operations. Responsibilities include ensuring excellent customer service, maintaining store safety, and training new employees. Candidates should have a high school diploma or GED, with at least one year of related experience. This role requires the ability to handle cash, manage store operations in the manager's absence, and effectively delegate tasks. Physical demands include lifting up to 100 pounds and pushing heavy crates.