Retail Shift Leader - Caledonia

Tommy Car Wash Systems; Northern (KY); Hybrid; USD 17,000 - 25,000; Full time

Job summary

Tommy’s Express in Kentucky is seeking a shift leader to guide the team, deliver exceptional guest service, and support ongoing operations at the car wash."

You may work part-time or full-time with weekend availability and operating hours 7 AM–9 PM, Monday through Sunday. This role emphasizes leadership, teamwork, and delivering quick, high-quality wash experiences.

Qualifications

• Demonstrates a positive leadership attitude.
• Shows strong people skills for guest and team interactions.
• Comfortable using technology and shift reporting tools.
• Thrives in a fast-paced environment and handles switching tasks.
• Reliable, flexible, and dependable for varying schedules.

Responsibilities

• Lead the team during shifts and ensure guest satisfaction.
• Deliver great guest service and handle concerns.
• Open and close the wash and ensure readiness.
• Keep the site clean and welcoming for guests.
• Support membership sales and promotions.
• Maintain safety and operational standards.

Skills

Positive leadership

People skills

Technology comfort

Fast-paced work

Reliable and flexible

Job description

Start Local. Grow Anywhere. Love Your Career

Join a fast-paced team, meet new people, and build skills that go wherever your future takes you.

At Tommy’s Express, we’re all about great service, strong teams, and positive energy. You’ll lead the shift, support your team, and help deliver a great guest experience every day.

Why You’ll Love Working Here

• Competitive pay + bonus opportunity
• Full benefits (health, dental, vision)
• 401(k) with company match
• Paid time off + holidays
• Tuition help + career growth
• Promote from within culture
• Fun, team-first environment

What You’ll Do

• Lead the team during shifts
• Deliver great guest service
• Open and close the wash
• Keep site clean and ready
• Support membership sales
• Handle guest concerns

What We’re Looking For

• Positive leadership attitude
• Strong people skills
• Comfortable with technology
• Works well in fast-paced setting
• Reliable and flexible

Schedule

• Part-time or full-time roles
• Weekend availability required
• Operating Hours: 7 AM – 9 PM, Monday – Sunday

What to Expect

• Indoor and outdoor work
• Active, on-your-feet role
• Fast-moving, team environment

Our Culture

We live our WE OWN IT mindset—taking pride in our work and supporting each other every day.

About Tommy’s

Tommy’s Express is a international leader in modern car wash technology, delivering fast, high-quality experiences for every guest. To read about our story you can visit our website here TommyCarWash.com/OurStory.

Our Mission: Enriching Lives. Adding Value. Serving Communities.