Retail Shift Leader - Burlington

Canna Cabana; Burlington (VT); On-site; USD 30,000 - 50,000; Part time

Job summary

An established industry player is seeking dedicated Part-Time Shift Leaders to join their dynamic team in the cannabis sector. This role offers the chance to lead store operations, provide exceptional customer service, and support team members in a vibrant retail environment. With a focus on growth and learning, you will play a key role in achieving sales targets while ensuring compliance with health and safety regulations. If you are passionate about the cannabis industry and eager to contribute to a growing brand, this opportunity is perfect for you. Join a company where your efforts can lead to significant career advancement and unlimited bonus potential!

Benefits

Growth Opportunities

Unlimited Bonus Earning Potential

Learning Experience

Qualifications

• Must have valid CannSell certification to work in retail cannabis.
• 2+ years of retail experience required, cannabis preferred.
• Excellent communication and teamwork skills are essential.

Responsibilities

• Assist in managing daily store operations and staff supervision.
• Provide exemplary customer service and handle complaints.
• Achieve sales targets and oversee inventory management.

Skills

Customer Service Skills

Sales Orientation

Time Management

Team Leadership

Communication Skills

Troubleshooting Skills

Problem Solving

Education

CannSell Certification

Police Background Check

2+ Years Retail Experience

Tools

Microsoft Office Suite

Job description

Overview

Canna Cabana is actively seeking Part-Time Shift Leaders who are knowledgeable, responsible, hardworking, dedicated, and mature individuals interested in joining our team. Join us and become an important part of a company where the sky is the limit.

Responsibilities

• Provide assistance to store management in supervising and facilitating the daily operations of the store.
• Oversee the responsibilities of the Store Manager in the absence of SM or ASM.
• Assist in the delivery of key personnel management when on shift and resolve any customer service issues as needed.
• Provide direction, guidance, and instruction to all store associates as required.
• Ensure store conditions are consistently upheld to established standards.
• Assist in ensuring staffing levels adequately meet business needs, only when requested.
• Be the sales and customer service leader/role model in the absence of SM/ASM.
• Greet and assist customers in a way that models exemplary conduct to other staff.
• Ensure company policies and relevant legislation are consistently adhered to and upheld by all staff members.
• Handle customer complaints as they arise, escalating to the appropriate individual as deemed necessary.
• Ensure that all health, safety, and security regulations are adhered to and required standards are met on shift.
• Achieve sales targets and store-level KPIs.
• Ensure employees on shift are actively pursuing sales goals.
• Oversee and assist in inventory management and be accountable for the inventory processes on shift.

Qualifications

• Must have valid CannSell to work in a retail cannabis store.
• Must have or be able to successfully complete a Police Background Check.
• Demonstrated sales and service orientation required.
• Minimum of 2 years work experience in the retail industry required - Cannabis industry preferred.
• Excellent time management and prioritizing skills required.
• Demonstrated ability to train and motivate staff required.
• Skills to monitor and lead by example as required.
• Basic office administration skills required.
• High level of proficiency with Microsoft Office productivity suite.
• Highly effective teamwork skills.
• Able to effectively communicate both verbally and in writing with individuals at all levels of the organization.
• Strong customer service and troubleshooting skills.
• A well-defined sense of diplomacy.
• Excellent teamwork and team-building skills.
• Thorough understanding of applicable health and safety legislation.
• A professional, responsive, and positive work attitude is essential.
• Ability to work any shift based on business needs, Monday to Sunday.
• Ability to work nights, holidays, weekends, and at different locations.

Job Types: Part-time, Permanent

Why You Should Apply:

• The opportunity to work for a growing company that is positioned to become a globally recognized brand in the cannabis industry.
• Significant opportunity for growth, experience, and learning.
• Unlimited bonus earning potential.

We thank all applicants in advance for their interest; however, only those selected for an interview will be contacted.