Retail Shift Lead — Train, Lead & Service Excellence

Love's Travel Stops; Falkville (AL); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Tuition assistance

Paid time off

401(k) match up to 5%

Insurance after 30 days

Competitive pay

Career development

Quarterly bonus program

Hiring immediately

Job summary

Love's Travel Stops is seeking a Retail Shift Lead to help run daily store operations, oversee a team, and ensure a safe, welcoming environment for customers. You will guide staff, manage inventory and cash handling, and strive for excellent service at the front lines.

The role emphasizes leadership development from within, with opportunities to train team members and advance in a growing national network.

Qualifications

• 1+ year of experience in retail management or team leadership.
• 1+ year of proficiency with point-of-sale systems and cash register operations.
• 1+ year of training and/or developing teams.
• Ability to work various shifts.
• Strong computer proficiency in Microsoft Office.
• Excellent communication and interpersonal skills with a customer satisfaction focus.
• Strong organizational and multitasking abilities with attention to detail.

Responsibilities

• Ensure a safe, clean, and well-maintained facility with adherence to safety procedures.
• Oversee daily operations, ensuring efficient inventory management and optimal customer service.
• Assist the management team with task execution, scheduling, cash integrity, and cash register operations.
• Supervise and train team members, fostering a positive work environment.

Skills

Retail leadership

POS proficiency

Customer service

Communication

Organizational skills

Multitasking

Team training

Interpersonal skills

Tools

POS systems

Job description

Love's Travel Stops is seeking a Retail Shift Lead to help run daily store operations, oversee a team, and ensure a safe, welcoming environment for customers. You will guide staff, manage inventory and cash handling, and strive for excellent service at the front lines.

The role emphasizes leadership development from within, with opportunities to train team members and advance in a growing national network.