Retail Shift Lead: Donor Experience & Operations

KARM Stores; Knoxville (TN); In loco; USD 23.000 - 26.000; Tempo pieno

Descrizione del lavoro

KARM Stores in Knoxville, TN, seeks a Key Holder to lead daily donor processing and production activities across Farragut/W Knox locations. The role acts as operational lead, coordinating teams, ensuring quality, and maintaining a welcoming donor experience in a fast-paced environment.

Candidates should demonstrate leadership, customer service excellence, and the ability to work flexible evenings and weekends.

Competenze

• High school diploma or equivalent preferred.
• Strong interpersonal and leadership abilities.
• Excellent customer service and communication skills.

Mansioni

• Lead daily production activities and donor flow.
• Coordinate workflow across processing stations and maintain product quality.
• Provide a welcoming donor experience and support team members.
• Ensure safety, accuracy, and adherence to company standards.

Conoscenze

Leadership

Customer service

Interpersonal skills

Verbal communication

Conflict resolution

Decision making

Teamwork

Organizational skills

Formazione

High school diploma

Strumenti

iPad applications

Descrizione del lavoro

KARM Stores in Knoxville, TN, seeks a Key Holder to lead daily donor processing and production activities across Farragut/W Knox locations. The role acts as operational lead, coordinating teams, ensuring quality, and maintaining a welcoming donor experience in a fast-paced environment.

Candidates should demonstrate leadership, customer service excellence, and the ability to work flexible evenings and weekends.