Retail Shift Lead: Customer Service & Store Ops

Leslie's, Inc.; Livermore (CA); On-site; USD 52,323,000 - 56,626,000; Full time

Job summary

Leslie's, Inc. in Livermore, CA is hiring a Shift Lead to deliver exceptional customer service and support the General Manager in daily store operations. You will help ensure the store runs smoothly and customers have a positive experience.

The role requires a high school diploma or current enrollment, 18+ years of age, and the ability to lift 50 lbs. Prior retail or customer service experience is preferred and you may participate in the succession program.

Qualifications

• Must be at least 18 years of age.
• High School Diploma or Equivalent, or currently attending High School.
• A valid driver's license with reliable transportation.
• Customer service experience or retail experience.
• Experience leading a team (preferred).
• Ability to achieve placement in the succession program.
• Excellent communication skills and proficiency with computers.
• Ability to complete required training within two months of hire.
• The ability to lift 50 lbs.

Responsibilities

• Greet and assist customers with their pool and spa care needs.
• Accurately and timely complete sales transactions using the POS system.
• Maintain a clean, well merchandised, and welcoming environment.
• Assist with merchandising and inventory control.
• Position requires open and closing duties, including bank deposits.

Skills

Customer service

Retail experience

Team leadership

Education

High School Diploma or Equivalent

Job description

Leslie's, Inc. in Livermore, CA is hiring a Shift Lead to deliver exceptional customer service and support the General Manager in daily store operations. You will help ensure the store runs smoothly and customers have a positive experience.

The role requires a high school diploma or current enrollment, 18+ years of age, and the ability to lift 50 lbs. Prior retail or customer service experience is preferred and you may participate in the succession program.