Retail Shift Lead - Customer Service & Ops

Goodwill Industries Southern New England Inc; Southington (CT); On-site; USD 24,411 - 32,704; Part time

Benefits offered by this job

Referral bonuses

Retirement plan contributions

Tuition reimbursement

Gym reimbursement

Paid time off

Job summary

A community-focused retail organization in Southington, Connecticut, seeks a Shift Supervisor to assist in managing store operations. The ideal candidate must have a high school diploma and relevant experience in retail, providing exceptional customer service while ensuring a safe and organized workplace. Responsibilities include managing team dynamics during the Store Manager's absence, processing donations, and maintaining a clean environment. Hourly pay is between $17.72 and $23.74, with specific benefits offered based on position.

Qualifications

• Ability to assist customers and donors in a timely manner.
• Must have experience in a retail or similar environment.
• Ability to follow safety and security procedures.

Responsibilities

• Assist Store Manager with daily operations and employee training.
• Maintain cleanliness and safety of the store environment.
• Process donations and ensure accurate financial transactions.
• Respond to alarm calls and manage store closures.

Skills

Customer Service

Team Management

Inventory Management

Cash Handling

Education

High school diploma or GED

Job description

A community-focused retail organization in Southington, Connecticut, seeks a Shift Supervisor to assist in managing store operations. The ideal candidate must have a high school diploma and relevant experience in retail, providing exceptional customer service while ensuring a safe and organized workplace. Responsibilities include managing team dynamics during the Store Manager's absence, processing donations, and maintaining a clean environment. Hourly pay is between $17.72 and $23.74, with specific benefits offered based on position.