Retail Shift Lead: Customer Experience & Ops

Lehighbar; Philadelphia (Philadelphia County); On-site; USD 22,000 - 33,000; Part time

Benefits offered by this job

Dental benefits

Vision benefits

Employee discounts

Job summary

CVS Health is hiring a Shift Supervisor in a retail pharmacy setting to lead store staff when a manager is unavailable and ensure smooth daily operations. This role emphasizes customer service and accurate completion of opening and closing procedures.

The position requires strong communication, supervision, and problem-solving skills, and includes a flexible schedule with mornings, overnights and weekends, while maintaining patient confidentiality and safety standards.

Qualifications

• Strong deductive reasoning and analytical skills.
• Excellent communication and supervision abilities.
• Ability to work a flexible schedule including mornings, overnights and weekends.

Responsibilities

• Lead store staff in the absence of a manager; ensure smooth store operations.
• Assist customers with questions, problems and complaints and uphold CVS customer service standards.
• Maintain merchandise presentation, price items, stock shelves and support displays.

Skills

Deductive reasoning

Analytical skills

Communication

Supervision

Education

High School diploma or equivalent

Job description

CVS Health is hiring a Shift Supervisor in a retail pharmacy setting to lead store staff when a manager is unavailable and ensure smooth daily operations. This role emphasizes customer service and accurate completion of opening and closing procedures.

The position requires strong communication, supervision, and problem-solving skills, and includes a flexible schedule with mornings, overnights and weekends, while maintaining patient confidentiality and safety standards.