Guest Experience Specialist – Store & POS

Disney; Phoenix (AZ); On-site; USD 16,531 - 22,041; Full time

Job summary

Disney is hiring Store Associates to connect with guests, assess needs, and provide product suggestions in a fast-paced, entertaining store environment. You will handle cash wrap and mobile POS duties, ensuring efficient checkout and guest satisfaction.

You will also assist with shipment processing and replenishment of the sales floor, helping maintain product availability and a magical shopping experience for guests of all ages.

Qualifications

• Experience in retail or customer service is a plus.
• Effective communication and friendly demeanor required.
• Ability to engage guests and suggest suitable products.

Responsibilities

• Connect with guests by asking open-ended questions to assess guest needs and make appropriate suggestions.
• Contribute to a high-energy, fast-paced environment with a fun, dynamic guest experience.
• Perform cash wrap and mobile POS duties efficiently and accurately.
• Assist guests in locating products and replenishing the sales floor.

Skills

Guest service

Cash handling

Communication

Tools

POS system

Job description

Disney is hiring Store Associates to connect with guests, assess needs, and provide product suggestions in a fast-paced, entertaining store environment. You will handle cash wrap and mobile POS duties, ensuring efficient checkout and guest satisfaction.

You will also assist with shipment processing and replenishment of the sales floor, helping maintain product availability and a magical shopping experience for guests of all ages.