Retail Shift Lead - College Av

Pressed; Berkeley, Northern (CA, KY); Hybrid; USD 23,000 - 32,000; Full time

Job summary

Pressed is seeking a Shift Lead to guide guests on their wellness journey, lead by example, and foster a warm, connected store environment. You will prepare and serve products, mentor teammates, and drive sales through confident product storytelling.

You will manage daily operations, maintain store standards, and uphold safety and compliance while supporting a fast-paced team focused on exceptional guest experiences.

Qualifications

• Passion for health, wellness, and creating exceptional guest experiences.
• Experience in food service, hospitality, or retail (preferred).
• Strong communication skills with a guest-first mindset.
• Team-oriented with the ability to lead by example.
• Ability to work in a fast-paced food and beverage, retail environment.
• Ability to stand, walk, bend, stoop, and reach throughout shift.
• Must be able to work flexible schedules including nights, weekends, and holidays.

Responsibilities

• Deliver an exceptional, friendly guest experience (warm welcome, and gracious goodbyes).
• Engage guests with product sampling and storytelling about ingredients and benefits.
• Drive sales by recommending products and enrolling members in loyalty programs.
• Role model elevated service and teamwork to exceed sales goals.
• Follow Mystery Shop guidelines to ensure store achieves 100%.
• Support and guide fellow team members throughout the shift.

Skills

Guest Experience

Team Leadership

Communication

Food Service

Retail Experience

Safety & Compliance

Physical Stamina

Job description

Job Purpose

The Shift Lead is more than a team member—they are the guides on our guests' wellness journeys. They lead by example, creating vibrant in-store experiences, driving results through confident selling, and fostering a community of warmth, care, and connection. Whether they're preparing a Freeze, sampling juices, or mentoring a new team member, you bring our mission to life with every shift.

Essential Functions

Guest Experience & Sales

• Deliver an exceptional, friendly guest experience (warm welcome, and gracious goodbyes).
• Engage guests with product sampling and passionate storytelling about our ingredients and benefits.
• Drive sales by actively recommending products and enrolling new members in our loyalty programs.
• Role model elevated service and teamwork to exceed sales goals.
• Follow Mystery Shop guidelines to ensure your store reaches 100%.

Team Support

• Support and guide fellow team members throughout the shift.
• Help onboard and train new team members by modeling Pressed standards.
• Model a safe, inclusive, and respectful environment for all.

Daily Store Operations

• Prepare, serve, and package products—including wellness bowls, Freeze, and juice orders.
• Fulfill in-store and third-party delivery orders.
• Maintain store cleanliness and organization, including storage areas and in-store restrooms.
• Cut fruit, clean equipment, and uphold food safety standards.
• Open and close the store as scheduled and complete daily checklists (Zenput, etc).

Inventory & Admin

• Assist with inventory organization and restocking.
• Share guest feedback and operational insights with the General Manager.
• Ensure compliance with all company policies and procedures.

Qualifications

• Passion for health, wellness, and creating exceptional guest experiences.
• Experience in food service, hospitality, or retail (preferred).
• Strong communication skills with a guest-first mindset.
• Team-oriented with the ability to lead by example.
• Ability to work in a fast-paced food and beverage, retail environment.
• Ability to stand, walk, bend, stoop, and reach throughout shift.
• Ability to lift and carry up to 50 lbs.
• Must be able to work flexible schedules including nights, weekends, and holidays.
• Must be legally authorized to work in the U.S. without restriction.

The expected pay rate for this position is $20.00 per hour. This rate reflects the base regular hourly pay rate for this role. Actual compensation may vary based on experience, skills, and location.