Job Details
Posting Details
Locations
- North Bedesda, MD 20852, USA
- On-site
- Rate : $19.15 USD per hour
- Operations
- Part-Time
- Requisition #: SHIFT001296
Description
Beaming wants you to live your healthiest life while at work with us!
- Beaming is located inside Club Studio Gym
- Healthy Shift Meal Smoothie / Smoothie Bowl
- Employee discount is 50% off
- Fun atmosphere
- Health Benefits for Full Time Employees
- Be yourself and find your purpose
- Pay rate is $19.50 per hour
Surround yourself with likeminded people who are passionate about health and wellness
Summary/Objective
The Shift Lead position contributes to the success of Beaming by providing an exceptional customer service experience to all our guests. Our Shift Lead strives to make a positive impact on the team, and champions others to follow their lead. You are the go to shift leader in the absence of the Assistant General Manager and General Manager, representing the Beaming brand with excellence. As the Shift Lead, you empower the lives of our customers by providing products that are on the forefront of nutrition and innovation.
Essential Functions
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. This description reflects assignments of essential functions, it does not proscribe or restrict the tasks that may be assigned. This job description is subject to change at any time.
Area of Accountability Service Excellence
- Ensure speed of service by providing guests an incredible experience in an accurate and timely manner from when they place order (5-8 mins)
- Contribute to team and guest positive culture and/or environment
- Demonstrate World Class Hospitality: GREAT Customer Service (GREAT: GreetGuests, Respect them/team, Explain the menu/company, Add-ons/app, Thank)
- Demonstrate professional communication by reading verbal and non-verbal ques
- Obtain and demonstrate retail supplement education and product knowledge
- Up-share product (recommending boosts and items that compliment)
- Demonstrate and communicate our company core values
- Answer phones with proper and professional etiquette (expectation before 2 rings)
- Adaptability (team dynamic and customer facing)
- Sample in-store daily and offsite at events when specified and agreed upon
- Review communication board for daily education, insights, and company goals
- Consistently demonstrate calm demeanor: able to work in fast-paced environment
Learning/growth mindset: Ability to treat mistakes as learning opportunities for improvement
Operational Excellence
- Complete daily opening and closing checklist and tasks
- Prepare food and beverage (such as smoothies, juices, acai bowls, toast, lattes) to build guide recipe and standards
- Ensure correct measurements are when following all food and drink recipe preparations
- Complete tasks in a timely manner as designated by management
- Invoice checking to verify product are correct
- Stock incoming orders and merchandising product accordingly
- Fill out waste log and other tracking documents
- Wash blenders and kitchen utensils
- Be proactive to communicate to management if product is running low
- Comfortable with excessive noise from blenders, juicers, and other equipment
- Fulfill 3rd party and online orders accurately and in a timely manner with complimenting cutlery and disposables
- Follow daily and weekly deep cleaning calendar in store
- Participate in monthly and quarterly meetings
- Taking timely