Retail Shift Lead

Lv petroleum; Loving (NM); On-site; USD 17,000 - 25,000; Full time

Benefits offered by this job

Weekly Pay

Health Care Plan (Medical, Dental &amp

Vision)

Retirement Plan (401k, IRA)

Paid Time Off (Vacation, Sick & U.

Job summary

LV Petroleum is seeking a Shift Lead to supervise staff during shifts, ensure excellent customer service, and uphold store standards. The role includes training teammates, managing inventory, and handling cash with accuracy.

The position requires strong leadership, effective communication, and the ability to work flexible hours, including evenings, weekends, and holidays. A health-conscious, safety‑minded environment awaits the right candidate.

Qualifications

• High school diploma or equivalent.
• 1-2 years of experience in retail or customer service, with supervisory experience preferred.
• Strong leadership capabilities with effective team management.
• Excellent communication and interpersonal skills.
• Ability to resolve customer complaints and provide effective solutions.
• Familiarity with cash handling and point-of-sale systems.
• Willingness to work flexible hours, including evenings, weekends, and holidays.

Responsibilities

• Supervise daily operations during the shift, ensuring staff are on task and performing well.
• Maintain a high standard of customer service by addressing inquiries, concerns, and complaints promptly.
• Train, mentor, and support new employees, helping them integrate into the team and understand store procedures.
• Monitor inventory levels, assist in ordering and stocking supplies, and conduct regular inventory checks.
• Manage cash registers and financial transactions, ensuring accuracy during shifts.
• Enforce safety protocols and regulations to ensure a safe shopping environment.
• Communicate effectively with management about any operational issues and staff performance.

Skills

Leadership

Customer service

Communication

Cash handling

Inventory management

Staff training

Safety protocols

Education

High school diploma or equivalent

Tools

POS system

Job description

The Shift Lead at LV Petroleum plays a vital role in ensuring the smooth operation of the store during assigned shifts. This position supervises staff, provides exceptional customer service, and maintains the store's operational standards. The Shift Lead will be responsible for training team members, managing inventory, processing cash transactions, and fostering a positive working environment. This dynamic role requires strong leadership skills and the ability to handle diverse challenges effectively.

Key Responsibilities:

1. Supervision: Oversee daily operations during the shift, ensuring staff members are on task and performing well.
2. Customer Interaction: Maintain a high standard of customer service by addressing inquiries, concerns, and complaints promptly.
3. Staff Training: Train, mentor, and support new employees, helping them integrate into the team and understand store procedures.
4. Inventory Control: Monitor inventory levels, assist in ordering and stocking supplies, and conduct regular inventory checks.
5. Cash Handling: Manage cash registers and financial transactions, ensuring accuracy during shifts.
6. Health and Safety: Enforce safety protocols and regulations to ensure a safe shopping environment.
7. Reporting: Communicate effectively with management about any operational issues and staff performance.

• High school diploma or equivalent is required.
• 1-2 years of experience in retail or customer service, with prior supervisory experience preferred.
• Strong leadership capabilities with effective team management skills.
• Excellent communication and interpersonal skills.
• Ability to resolve customer complaints and provide effective solutions.
• Familiarity with cash handling and point-of-sale systems.
• Willingness to work flexible hours, including evenings, weekends, and holidays.

Physical Requirements:

• Ability to stand for extended periods and lift items weighing up to 50 pounds.
• Capable of performing physical tasks such as stocking shelves and moving merchandise.

• Weekly Pay
• Health Care Plan (Medical, Dental & Vision)
• Retirement Plan (401k, IRA)
• Paid Time Off (Vacation, Sick & Public Holidays)