Retail Shift Lead

EZPAWN Colorado, Inc.; Denver (CO); On-site; USD 23,000 - 26,000; Full time

Benefits offered by this job

Free Health Insurance

Bonus Potential

401(k) Match

Paid Time Off

Holiday Pay

Store Discount

Job summary

EZPAWN Colorado, Inc. in Denver is seeking a Retail Shift Leader (Key Holder) to guide daily store operations and coach team members. You will manage loans, pawn terms, and store procedures while driving service excellence in a fast-paced environment.

The role starts with a 5-week paid training program, followed by a $0.50 raise and a path to Lead Pawnbroker. This full-time position includes comprehensive benefits and a clear career track within the EZCORP family.

Qualifications

• High school diploma or GED.
• 1 year of supervisor/lead experience.
• Able to pass a criminal background check and drug test.
• Valid driver's license and auto insurance.

Responsibilities

• Processing loans and extensions.
• Coming to jointly satisfactory terms regarding items to be pawned.
• Performing opening and closing store procedures.
• Supervising and coaching store Team Members.

Skills

Supervision experience

Team leadership

Education

High school diploma or GED

Job description

Address: 7250 Pecos Denver, Colorado 80221 Brand: EZPawn

Pay range is based on experience from $17.00 per hour to $18.50 per hour.

About the Role

We want to join us for a career - not a job. At EZCORP we are looking for a Retail Shift Leader (Key Holder) to lead the way today and to step into greater roles tomorrow. Harness your passion for service excellence and build a fun, fast paced environment. EZCORP family of brands, which includes EZPAWN, Value Pawn, and more, is a leading provider of pawn loans in the United States and Latin America. Our Retail Shift Leader (Key Holder) position offers competitive pay based on experience with an opportunity to quickly increase your pay and position! Complete the initial 5 week paid training program and earn a $.50 raise and transition to Lead Pawnbroker upon completion of the program. Enhance your leadership skills through our structured leadership training programs. Follow the Career Path and train for an Assistant Manager position which includes a 6 month training program to build the foundation to run your own store.

EZCORP provides our full-time Retail Shift Leaders (Key Holder) with a comprehensive benefits package to help you achieve your optimal work/life balance.

Benefits

• Free Health Insurance*
• Competitive Wages
• Monthly UNCAPPED Bonus Potential Paid on Store and Individual Performance
• Great Working Hours
• 401(k) with Company Match
• Generous Paid Time Off
• Holiday Pay
• Store Discount
• *No cost for TM only medical insurance when selecting BlueCross BlueShield EPO Plan

Responsibilities

• Processing loans and extensions
• Coming to jointly satisfactory terms regarding items to be pawned
• Performing opening and closing store procedures
• Supervising and coaching store Team Members

Requirements

• High school diploma or GED
• Minimum 1 year of supervisor, key holder, shift lead, team lead, or manager experience
• Able to pass a criminal background check and drug test
• Valid driver's license and auto insurance
• Adhere to all Company policies, procedures, and regulations
• Knowledge of commonly pawned items, such as tools, jewelry, firearms or electronics, a plus
• Sales background, a plus
• Bilingual, a plus

We are committed to fostering an environment that values belonging and development for all. This commitment includes providing equal access to, and participation in, employment opportunities, programs, and services without regard to race, creed, religion, color, national origin, disability, gender, sexual orientation, gender identity, veteran status, or age.