Retail Services Analyst - Banking Growth & Insights

The Commercial & Savings Bank

Millersburg (OH)

On-site

USD 32,000 - 42,000

Full time

4 days ago
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Benefits offered by this job

Base wage
Incentives
Medical insurance
Dental insurance
Vision insurance
Disability coverage
Life insurance
Paid time off
401(k)
EAP
Wellness program
Training opportunities
Paid holidays
Volunteer programs

Job summary

The Commercial & Savings Bank in Millersburg, OH is seeking a Retail Services Assistant to support service and sales efforts and assist in developing retail products as directed by the Retail Services Manager. This on-site role offers a competitive base wage and a robust benefits package.

You will monitor operations, analyze reports, train new staff, and contribute to regional strategies. A high school diploma or GED is required, with strong customer service and data skills preferred.

Qualifications

  • High school diploma or GED required.
  • Experience in retail or banking environment preferred.
  • Strong data analysis and reporting abilities.

Responsibilities

  • Provide exceptional customer service by adhering to CSB’s standards.
  • Lead reviewer for new banking center documentation and tracking processes.
  • Track and validate monthly Retail Banking scorecards with data accuracy.
  • Assist with onboarding and training of new retail staff.
  • Support the annual Retail Situational Analysis data gathering and reporting.
  • Develop and implement regional sales strategies with management.

Skills

Customer service
Analytical thinking
Communication
Team collaboration

Education

High School Diploma or GED

Job description

The Commercial & Savings Bank in Millersburg, OH is seeking a Retail Services Assistant to support service and sales efforts and assist in developing retail products as directed by the Retail Services Manager. This on-site role offers a competitive base wage and a robust benefits package.

You will monitor operations, analyze reports, train new staff, and contribute to regional strategies. A high school diploma or GED is required, with strong customer service and data skills preferred.

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