Retail Service Manager | Nights & Weekends

Hy-Vee Inc

Jacksonville (FL)

On-site

USD 22,000 - 29,000

Full time

2 days ago
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Job summary

Hy-Vee Inc in Jacksonville is seeking a Service Manager to supervise store operations, lead staff, and ensure friendly customer service across departments.

You will plan schedules, handle issues, coach employees, and maintain compliance while delivering results in a fast-paced retail environment. Night and weekend shifts are required; the role offers hourly pay and opportunities to develop people and improve store performance.

Qualifications

  • Customer service experience preferred.
  • Ability to lead a diverse team in a fast-paced retail setting.
  • Strong communication and interpersonal skills.

Responsibilities

  • Greet customers, provide prompt and friendly service.
  • Lead by example to foster teamwork and accountability.
  • Plan and adjust work schedules; assign duties and follow up.
  • Supervise store activities during the Department Manager's absence.
  • Address customer issues promptly and professionally.
  • Train staff on store policies and procedures.
  • Evaluate performance and support staff development.
  • Enforce safety procedures and incident reporting.
  • Coordinate merchandise orders, deliveries, and displays.
  • Maintain payroll data and store compliance.

Skills

Customer service
Team leadership
Schedule planning
Problem solving

Education

High school diploma

Job description

Hy-Vee Inc in Jacksonville is seeking a Service Manager to supervise store operations, lead staff, and ensure friendly customer service across departments.

You will plan schedules, handle issues, coach employees, and maintain compliance while delivering results in a fast-paced retail environment. Night and weekend shifts are required; the role offers hourly pay and opportunities to develop people and improve store performance.

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