Retail Service Manager - Lead Sales & Staff

My Melrose; Eagle Pass (TX); On-site; USD 42,000 - 64,000; Full time

Job summary

My Melrose in Eagle Pass, TX is seeking a Store Manager on duty to supervise daily operations, drive sales and lead customer service initiatives. The role requires coordinating with the Store Manager to meet performance goals, train staff, manage payroll within guidelines, and ensure loss prevention measures are followed.

It involves long hours, including evenings and weekends, with a focus on Michigan store standards.

Qualifications

• High school diploma or GED preferred.
• Service Manager experience in a retail setting with 5+ staff supervised.
• Experience supervising 8+ staff in larger stores (UFOT/mid-volume) or equivalent.

Responsibilities

• Sales Management – drive sales and communicate goals with staff.
• Human Resources – supervise and train staff; lead by example.
• Customer Service – maintain high service levels and efficient checkout.
• Financial Responsibility – ensure cash control and banking procedures.
• Loss Prevention – educate staff on shrink and maintain security standards.
• Operations – maintain store cleanliness and assign tasks.
• Supervisory Functions – may supervise 5+ staff when manager is absent.

Skills

Staff supervision

Service Manager experience

Staff supervision 8+

POS familiarity

Math skills

Visual merchandising

Recruiting & training

Reliable transportation

Age 18+

Education

High School/GED

Tools

POS cash register

Job description

My Melrose in Eagle Pass, TX is seeking a Store Manager on duty to supervise daily operations, drive sales and lead customer service initiatives. The role requires coordinating with the Store Manager to meet performance goals, train staff, manage payroll within guidelines, and ensure loss prevention measures are followed.

It involves long hours, including evenings and weekends, with a focus on Michigan store standards.