Service Associate, Full Time - 59th Street

Bloomingdale's; New York (NY); On-site; USD 32,000 - 52,000; Full time

Benefits offered by this job

Performance bonuses

Sales commissions

Merchandise discounts

Inclusive work environment

Empowerment to perform impactful work

Employee Assistance Program

Colleague Resource Groups

Job summary

Bloomingdale's in New York seeks a highly energetic B-Helpful Professional to serve as a go-to resource for customers and associates, managing an in-store service hub and assisting with Buy Online Pick-up in Store orders, easy returns, tourism information, and appointment bookings for various services.

The role emphasizes speed, accuracy, teamwork, and a friendly, tech-savvy approach to delivering a fun shopping experience. No prior experience required; flexible retail hours apply.

Qualifications

• Candidates with a High School Diploma or equivalent are encouraged to apply.
• No experience required.
• Strong interpersonal skills with proven ability to communicate and share information with diverse groups of customers and peers.

Responsibilities

• Greet and engage all customers to create a friendly, genuine experience.
• Be proficient with technology and use store devices effectively.
• Support merchandising and operational requirements to ensure smooth store flow.

Skills

Interpersonal skills

Communication

Adaptability

Teamwork

Technology-savvy

Customer service orientation

Education

High School Diploma or equivalent

Tools

Cash register

Handheld devices

Job description

Bloomingdale's has pushed boundaries, defined trends and made style a source of joy and personal expression for 150 years. Ask anyone who works here the secret to our longevity, and you'll hear the same thing: it's unequivocally our people. We listen to them. We respect them. We appreciate them. We welcome and embrace their diversity of background, thought and opinion while having a lot of fun along the way. After a century and a half, we're proud to still be a work in progress, iterating and adapting to a fast-changing landscape, while maintaining core values that put our people first.

What We Can Offer You

• Performance and Referral bonus opportunities
• Sales commissions
• Merchandise discounts
• An inclusive, challenging, and refreshingly fun work environment
• Empowerment to perform impactful work with tangible results
• Employee Assistance Program (mental health and financial literacy resources)
• Colleague Resource Groups (CRGs), give-back/volunteer opportunities

Job Overview

The B-Helpful Professional is highly energetic and engaged, serving as a \"go to\" resource for our customers and associates throughout the store. To deliver our mission statement to be like no other store in the world, our B-Helpful Professional possess speed, attention to detail, collaborative spirit and teamwork to drive an easy and fun shopping experience for our customers. The B-Helpful Professional manages an in-store service hub and provides a quick, seamless and efficient process to assist customers with their Buy Online Pick-up in Store orders (BOPS), processing easy returns, providing tourism information and facilitating the booking of appointments for various in store services.

Essential Functions

• Create an in-store easy seamless and fun experience through greeting and engaging all customers and providing a genuine and friendly interaction
• Embrace and be proficient with technology
• Participate in the merchandising and operational requirements of the role

Qualifications and Competencies

• Candidates with a High School Diploma or equivalent are encouraged to apply
• No experience required
• Strong interpersonal skills with proven ability to communicate and share information with diverse groups of customers and peers
• Resourceful and able to adapt quickly to changing priorities
• Resourceful self-starter, works well independently as well as part of a team, and able to adapt quickly to changing priorities
• Ability to work a flexible schedule with retail hours, including day, evening, weekends, and/or holidays

Essential Physical Requirements

• Position requires prolonged periods of standing/walking around store or department
• May involve reaching, crouching, kneeling, stooping and color vision
• Frequent use of computers and other technology, necessary to perform job functions, including handheld equipment, cash register and ability to process register transactions
• Frequently lift/move up to 25lbs

This job description is not all inclusive; additionally, Macy's, Inc. reserves the right to amend this job description at any time. Macy's, Inc. - including Macy's, Bloomingdale's, and Bluemercury - is an equal opportunity employer, committed to a diverse and inclusive work environment.

STORES00

This position may be eligible for performance-based incentives/bonuses. Benefits include 401k, medical/vision/dental/life/disability insurance options, PTO accruals, Holidays, and more. Eligibility requirements may apply based on location, job level, classification, and length of employment. Additional benefit details are available at bloomingdalesJOBS.com.