Retail Security Pro — Part-Time, Flexible Scheduling

Andy Frain Services; United States; On-site; USD 19,000 - 27,000; Part time

Benefits offered by this job

Weekly pay

Flexible scheduling

Employee discounts

Employee Assistance Program

Supportive work environment focused on

Job summary

Andy Frain Services is hiring a Retail Security Officer (Part-Time) at Chicago Premium Outlets in Aurora, IL. The role emphasizes safety, customer service, and a professional presence, with patrols, access control, and incident reporting as core duties.

You will monitor CCTV, respond to alarms, assist customers and staff, and ensure compliance with post orders. The position offers weekly pay, flexible scheduling, and employee discounts in a supportive environment.

Qualifications

• State Guard license is required.
• Strong customer service and communication skills.
• Ability to stay alert and respond calmly in emergency situations.
• Reliable, punctual, and able to follow directions.
• Ability to write clear and accurate reports.
• Must present a professional appearance and demeanor.
• Preferred: prior security or customer-facing experience.

Responsibilities

• Patrol assigned areas or maintain a fixed post to monitor activity.
• Control access points and manage pedestrian/vehicle traffic.
• Identify and report suspicious activity, incidents, or safety concerns.
• Respond to alarms, emergencies, and on-site incidents.
• Monitor CCTV cameras and security systems.
• Complete daily activity logs, incident reports, and required documentation.
• Maintain awareness of surroundings at all times.
• Follow all post orders, company policies, and safety procedures.
• Inspect property for safety risks (fire hazards, equipment issues, etc.).
• Support loss prevention and recommend safety improvements.
• Greet and assist customers, employees, and visitors in a professional manner.
• Provide directions and support as needed.
• Maintain a visible, approachable presence on-site.

Skills

Customer service

Communication

Emergency response

Professional appearance

State Guard license

Tools

CCTV familiarity

Access control systems

Alarms systems

Job description

Andy Frain Services is hiring a Retail Security Officer (Part-Time) at Chicago Premium Outlets in Aurora, IL. The role emphasizes safety, customer service, and a professional presence, with patrols, access control, and incident reporting as core duties.

You will monitor CCTV, respond to alarms, assist customers and staff, and ensure compliance with post orders. The position offers weekly pay, flexible scheduling, and employee discounts in a supportive environment.