Retail Security Officer - Full-Time and Customer-Focused

Andy Frain Services, Inc.; Coral Gables (FL); On-site; USD 19,000 - 28,000; Full time

Benefits offered by this job

Weekly pay

Employee Assistance Program (EAP)

Discount program at retailers/resta

Job summary

Andy Frain Services, Inc. is seeking a Retail Security Officer in Coral Gables, FL to maintain a safe, welcoming environment for customers and staff.

The role requires alertness, professionalism, and a customer-first mindset, with formal State Guard licensing required. The position offers full-time hours, weekly pay, and benefits including an Employee Assistance Program and a discount program at retailers, restaurants, and entertainment venues.

Qualifications

• Strong customer service and communication skills.
• Ability to stay alert and respond calmly in emergency situations.
• Must present a professional appearance and demeanor.
• State Guard license is required.

Responsibilities

• Patrol assigned areas and monitor activity.
• Control access points and manage pedestrian/vehicle traffic.
• Identify and report suspicious activity, incidents, or safety concerns.
• Respond to alarms, emergencies, and on-site incidents.
• Monitor CCTV cameras and security systems.
• Complete daily activity logs and incident reports.
• Maintain awareness of surroundings at all times.

Skills

Customer service

Attention to detail

Emergency response

Report writing

Professional appearance

Reliability

Punctuality

Communication

Tools

CCTV systems

Access control

Job description

Andy Frain Services, Inc. is seeking a Retail Security Officer in Coral Gables, FL to maintain a safe, welcoming environment for customers and staff.

The role requires alertness, professionalism, and a customer-first mindset, with formal State Guard licensing required. The position offers full-time hours, weekly pay, and benefits including an Employee Assistance Program and a discount program at retailers, restaurants, and entertainment venues.