Retail Security Specialist — Customer-Focused Loss Prevention

Andy Frain Services, Inc.; Springfield Township (Delaware County); On-site; USD 17,000 - 24,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

STD Insurance

401(k) plan

Paid Time Off

Employee Discounts

EAP

Job summary

Andy Frain Services, Inc. is seeking a full-time Security Officer to provide security detail per post orders and establish relationships with customers, local law enforcement, and fire departments.

Officers must stay vigilant and maintain a professional image while delivering excellent customer service. Responsibilities include patrols, access control, incident reporting, and coordination with management to improve safety and loss prevention.

Qualifications

• Minimum 3–6 months prior experience in loss prevention, life safety, CCTV systems or access computer systems.
• State Guard license is required.

Responsibilities

• Be on time and report to post in full uniform.
• Maintain professional image that includes greeting customers, visitors and employees in a polite and friendly manner.
• Be proactive in knowing all revisions to post orders and general information distributed by the customer and AFS.
• Patrol physical property or maintain fixed post position, being diligent to report any suspicious activity and investigate accidents and criminal acts.
• Monitor cameras or equipment in a continuous fashion as outlined in the post orders.
• Maintain a working knowledge of all emergency policies, procedures and regulations to be able to respond to alarms, incidents and emergency situations.
• Complete Daily Activity Reports, Log Book entries, Incident Reports and all relevant reports related to job assignment.
• Make recommendations to management on better safety and loss prevention processes as identified during daily routine.
• Have knowledge of life safety systems, fire panels, CCTV system computer, and other such equipment to complete job assignments.
• Ensure training and compliance guidelines are met as outlined by AFS and other agencies regulating the customer / market.
• Communicate on a daily basis with Security Supervisor any new Security Issues or changes that need to be considered or implemented.

Skills

Customer service

Vigilance

Teamwork

Communication

Urgency

Integrity

Education

High School Diploma or equivalent

Job description

Andy Frain Services, Inc. is seeking a full-time Security Officer to provide security detail per post orders and establish relationships with customers, local law enforcement, and fire departments.

Officers must stay vigilant and maintain a professional image while delivering excellent customer service. Responsibilities include patrols, access control, incident reporting, and coordination with management to improve safety and loss prevention.