Retail Security Officer FT

andyfrain; Orland Park (IL); On-site; USD 22,000 - 30,000; Full time

Benefits offered by this job

Medical/dental/vision insurance

401(k) with company support

Paid time off

Employee discounts

Employee Assistance Program

Focus on work-life balance

Job summary

andyfrain is seeking a Retail Security Guard (Full-Time) in Orland Park, IL to help maintain a safe, welcoming environment for customers, employees, and vendors.

The role requires attention to detail, professionalism, and a customer-first mindset, with responsibilities spanning patrols, access control, incident reporting, and CCTV monitoring. State Guard license is required; HS diploma or GED is expected; benefits include health coverage, 401(k), PTO, and employee discounts.

Qualifications

• Strong customer service and communication skills.
• Ability to stay alert and respond calmly in emergencies.
• Reliable, punctual, and able to follow directions.
• Ability to write clear and accurate reports.
• Must present a professional appearance and demeanor.
• State Guard license is required.
• Preferred: prior security or life-safety experience.
• Familiarity with CCTV, alarms, or access control systems.

Responsibilities

• Patrol assigned areas or maintain a fixed post to monitor activity.
• Control access points and manage pedestrian/vehicle traffic.
• Identify and report suspicious activity, incidents, or safety concerns.
• Respond to alarms, emergencies, and on-site incidents.
• Monitor CCTV cameras and security systems; complete daily logs and reports.
• Maintain awareness of surroundings at all times; follow post orders and safety procedures.
• Greet and assist customers, employees, and visitors in a professional manner.

Skills

Customer service

Communication

Report writing

Professional appearance

Education

High School Diploma or GED

State Guard license

Job description

Retail Security Guard (Full-Time)

LOCATION:

Orland Square – Orland Park, IL

PAY:

$19.25/hour

POSITION TYPE:

Full-Time

SCHEDULE:

Friday through Tuesday

OVERVIEW:

We are hiring a Retail Security Guard to help maintain a safe and welcoming environment for customers, employees, and vendors. This role requires strong attention to detail, professionalism, and a customer‑first mindset.

BENEFITS:

• Medical, dental, vision, and short‑term disability insurance
• 401(k) with company support
• Paid time off
• Employee discounts (retail, dining, entertainment)
• Employee Assistance Program (EAP): counseling, financial, legal, and wellness support
• Focus on work-life balance and employee well-being

KEY RESPONSIBILITIES:

Security & Patrol

• Patrol assigned areas or maintain a fixed post to monitor activity
• Control access points and manage pedestrian/vehicle traffic
• Identify and report suspicious activity, incidents, or safety concerns
• Respond to alarms, emergencies, and on‑site incidents

Monitoring & Reporting

• Monitor CCTV cameras and security systems
• Complete daily activity logs, incident reports, and required documentation
• Maintain awareness of surroundings at all times

Safety & Compliance

• Follow all post orders, company policies, and safety procedures
• Maintain knowledge of emergency response protocols
• Inspect property for safety risks (fire hazards, equipment issues, etc.)
• Support loss prevention and recommend safety improvements

Customer Service

• Greet and assist customers, employees, and visitors in a professional manner
• Provide directions and support as needed
• Maintain a visible, approachable presence on‑site

QUALIFICATIONS:

Required

• Strong customer service and communication skills
• Ability to stay alert and respond calmly in emergency situations
• Reliable, punctual, and able to follow directions
• Ability to write clear and accurate reports
• Must present a professional appearance and demeanor
• State Guard license is required

Preferred

• Prior security or customer‑facing experience
• Familiarity with CCTV, alarms, or access control systems

Skills & Attributes

• High level of attentiveness and situational awareness
• Dependable and team‑oriented
• Able to multitask and work in a fast‑paced environment
• Strong work ethic with a sense of urgency

Work Expectations

• Arrive on time in full uniform and ready to work
• Stay engaged and proactive throughout your shift
• Follow all safety, training, and compliance requirements

ADDITIONAL INFORMATION:

Duties may vary based on site needs. This role requires reliability, professionalism, and a commitment to maintaining a safe environment.

MINIMUM REQUIREMENTS

• High School Diploma or GED
• 3–6 months security or life‑safety experience
• State Guard license
• Valid Driver's License
• Ability to lift 50 lbs. and perform physical tasks