Retail Security Officer

Andy Frain Services, Inc.; Edinburgh (IN); On-site; USD 22,000 - 32,000; Full time

Benefits offered by this job

Weekly pay

Employee Assistance Program (confid./s

Supportive work environment focused on

Job summary

Andy Frain Services, Inc. is hiring a Retail Security Guard for Indiana Premium Outlets in Edinburgh, Indiana. This full-time role requires a professional, detail-oriented approach to maintain a safe and welcoming environment for customers, employees, and vendors.

The position offers weekly pay, access to an Employee Assistance Program, and a supportive work environment focused on well-being. Schedule includes Thu 11:00 AM–8:00 PM, Fri 10:30 AM–9:30 PM, Tue 10:00 AM–8:00 PM; compensation is

Qualifications

• High School Diploma or GED.
• Background check and drug screen required.
• Valid driver’s license authorization for driving in Indiana.

Responsibilities

• Security & Patrol: monitor activity and control access points.
• Monitoring & Reporting: observe CCTV and complete logs/reports.
• Safety & Compliance: follow post orders and safety protocols.
• Customer Service: greet and assist customers and visitors.

Skills

Customer service

Strong communication

Attention to detail

Calm under pressure

Professional appearance

Written reports

Education

High School Diploma

Tools

CCTV systems

Alarms

Access control

Job description

- Comprehensive medical, dental, vision, and STD insurance
- 401(k) plan for future savings
- Generous paid time off to recharge
- Competitive salary with an employee discount program at retailers, restaurants, and entertainment venues
- Access to an Employee Assistance Program (EAP) for free, confidential counseling and resources
- Support for stress management, financial guidance, legal assistance, and family challenges
- Commitment to mental and emotional well-being, fostering a thriving work-life balance

Job Description

Retail Security Guard (Full-Time)

LOCATION:

Indiana Premium Outlets - Edinburgh, Indiana

PAY:

$19.63/hour

POSITION TYPE:
Full-Time

SCHEDULE:

Thursday -11:00 AM - 8:00 PM

Friday - 10:30 AM - 9:30 PM

Tuesday - 10:00 AM - 8:00 PM

OVERVIEW:

We are hiring aRetail Security Guardto help maintain a safe and welcoming environment for customers, employees, and vendors. This role requires strong attention to detail, professionalism, and a customer-first mindset.

BENEFITS:

• Weekly pay
• Employee Assistance Program (confidential support resources)
• Supportive work environment focused on well-being

KEY RESPONSIBILITIES:

Security & Patrol

• Patrol assigned areas or maintain a fixed post to monitor activity
• Control access points and manage pedestrian/vehicle traffic
• Identify and report suspicious activity, incidents, or safety concerns
• Respond to alarms, emergencies, and on-site incidents

Monitoring & Reporting

• Monitor CCTV cameras and security systems
• Complete daily activity logs, incident reports, and required documentation
• Maintain awareness of surroundings at all times

Safety & Compliance

• Follow all post orders, company policies, and safety procedures
• Maintain knowledge of emergency response protocols
• Inspect property for safety risks (fire hazards, equipment issues, etc.)
• Support loss prevention and recommend safety improvements

Customer Service

• Greet and assist customers, employees, and visitors in a professional manner
• Provide directions and support as needed
• Maintain a visible, approachable presence on-site

QUALIFICATIONS:

Required

• Strong customer service and communication skills
• Ability to stay alert and respond calmly in emergency situations
• Reliable, punctual, and able to follow directions
• Ability to write clear and accurate reports
• Must present a professional appearance and demeanor
• State Guard license is required.

Preferred

• Prior security or customer-facing experience
• Familiarity with CCTV, alarms, or access control systems

Skills & Attributes

• High level of attentiveness and situational awareness
• Dependable and team-oriented
• Able to multitask and work in a fast-paced environment
• Strong work ethic with a sense of urgency
• Arrive on time in full uniform and ready to work
• Stay engaged and proactive throughout your shift
• Follow all safety, training, and compliance requirements

ADDITIONAL INFORMATION:

Duties may vary based on site needs. This role requires reliability, professionalism, and a commitment to maintaining a safe environment.

Requirements

Minimum Qualifications:
The following are the minimum qualifications that an individual needs in order to successfully perform the duties and responsibilities of this position. Please note that the minimum qualifications may vary based upon the department size and/or geographic location.

• High School Diploma and/or equivalent (GED).
• Must be willing to submit to a background and drug screen; any offer of employment is contingent upon the successful completion of a background investigation.
• Valid driver's license authorizing the legal operation of a motor vehicle in the state of Indiana.

EEO is the Law