Retail Security Lead — Team Leadership & Safety

andyfrain

South Carolina

On-site

USD 19,000 - 27,000

Full time

4 days ago
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Benefits offered by this job

Medical, dental, vision
401(k) with company support
Paid time off
Employee discounts
EAP program
Work-life balance focus

Job summary

Andy Frain Services is seeking a Retail Security Supervisor in Columbia, SC to lead on-site security operations, supervise officers, and uphold safety while delivering strong customer service.

The role requires hands-on leadership, knowledge of CCTV/access control, and the ability to coordinate with authorities. Competitive benefits include health coverage, 401(k), PTO, and employee discounts.

Qualifications

  • High School Diploma or equivalent required.
  • Minimum 2 years in loss prevention, life safety, CCTV, and access control with supervisory experience.
  • State Guard License required; CPR/First Aid a plus.
  • Ability to obtain/maintain required licensing and certifications; strong written/verbal communication.

Responsibilities

  • Lead, coach, and support Security Officers and Shift Leads.
  • Oversee daily security operations and ensure post orders and policies are followed.
  • Monitor CCTV and access control systems; maintain safety standards; report incidents.
  • Coordinate with local authorities during incidents and emergencies; ensure timely documentation.
  • Build relations with mall management, tenants, and local police/fire departments.

Skills

Leadership
Security operations
Customer service mindset
Communication skills
Calm under pressure
Team coaching

Education

High School Diploma or equivalent
State Guard License
CPR/First Aid certification a plus

Tools

CCTV systems
Access control
Security reporting tools

Job description

Andy Frain Services is seeking a Retail Security Supervisor in Columbia, SC to lead on-site security operations, supervise officers, and uphold safety while delivering strong customer service.

The role requires hands-on leadership, knowledge of CCTV/access control, and the ability to coordinate with authorities. Competitive benefits include health coverage, 401(k), PTO, and employee discounts.

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