Retail Security Lead — Team Leadership & Safety

andyfrain; South Carolina; On-site; USD 19,000 - 27,000; Full time

Benefits offered by this job

Medical, dental, vision

401(k) with company support

Paid time off

Employee discounts

EAP program

Work-life balance focus

Job summary

Andy Frain Services is seeking a Retail Security Supervisor in Columbia, SC to lead on-site security operations, supervise officers, and uphold safety while delivering strong customer service.

The role requires hands-on leadership, knowledge of CCTV/access control, and the ability to coordinate with authorities. Competitive benefits include health coverage, 401(k), PTO, and employee discounts.

Qualifications

• High School Diploma or equivalent required.
• Minimum 2 years in loss prevention, life safety, CCTV, and access control with supervisory experience.
• State Guard License required; CPR/First Aid a plus.
• Ability to obtain/maintain required licensing and certifications; strong written/verbal communication.

Responsibilities

• Lead, coach, and support Security Officers and Shift Leads.
• Oversee daily security operations and ensure post orders and policies are followed.
• Monitor CCTV and access control systems; maintain safety standards; report incidents.
• Coordinate with local authorities during incidents and emergencies; ensure timely documentation.
• Build relations with mall management, tenants, and local police/fire departments.

Skills

Leadership

Security operations

Customer service mindset

Communication skills

Calm under pressure

Team coaching

Education

High School Diploma or equivalent

State Guard License

CPR/First Aid certification a plus

Tools

CCTV systems

Access control

Security reporting tools

Job description

Andy Frain Services is seeking a Retail Security Supervisor in Columbia, SC to lead on-site security operations, supervise officers, and uphold safety while delivering strong customer service.

The role requires hands-on leadership, knowledge of CCTV/access control, and the ability to coordinate with authorities. Competitive benefits include health coverage, 401(k), PTO, and employee discounts.