Retail Sales Travel Specialist

Staples; Acworth (GA); On-site; USD 19,000 - 25,000; Part time

Benefits offered by this job

Generous paid time off

401(k) plan with company match

Associate discounts

Dental, vision, and medical insurance for full-time associates

Dental, vision, and medical insurance

Job summary

A leading retail company is hiring a Retail Sales Travel Specialist to engage customers with travel services, including TSA Precheck and passport photos. This part-time role includes responsibilities like verifying customer identity and providing a professional experience. Ideal candidates will have customer service experience and be able to work in a fast-paced environment. Benefits include paid time off and a 401(k) plan with company match.

Qualifications

• 18 years or older and U.S. citizen.
• Physical ability to lift 10–50 pounds, climb ladders, and stand or walk continuously.
• Ability to work cooperatively in a fast‑paced environment.
• Demonstrated conflict management skills in customer interactions.
• Honesty and integrity in handling customer and business information.
• Physical ability to lift 10–50 pounds and stand for long periods.

Responsibilities

• Engage customers with comprehensive travel solutions and product sales.
• Verify customer identity and scan documents for travel services.
• Support other store areas during the onboarding period.
• Maintain and troubleshoot fingerprinting and POS equipment.
• Support other store areas during onboarding and be flexible for other duties.

Skills

Customer service experience

Microsoft Office proficiency

Fast-paced environment teamwork

Conflict management

Honesty and integrity

Physical stamina

Job description

Retail Sales Travel Specialist – Staples

Staples is hiring a Retail Sales Travel Specialist to engage customers with travel services and products. The role will assist customers through TSA Precheck, passport photos, and other travel services. Hiring is immediate and training provided.

Key Responsibilities

• Engage customers with comprehensive travel solutions and product sales.
• Greet all customers and provide a professional and welcoming experience.
• Verify customer identity, scan documents, take passport photos, and complete biometric capture.
• Perform basic maintenance and troubleshoot equipment used for fingerprinting and retail transactions.
• Support other store areas during the 8–10 week onboarding period and be flexible to perform other duties as needed.

Essential Skills & Experience

• 18 years of age or older and U.S. citizen.
• Flexible schedule; generally more consistent hours.
• 1+ year customer‑service experience.
• Proficiency with Microsoft Office and office equipment.
• Ability to work cooperatively in a fast‑paced environment.
• Manage conflict in a reasonable, nonconfrontational manner.
• Honesty and integrity regarding customer and business information.
• Physical ability to lift 10–50 pounds, climb ladders, and stand or walk continuously.

Benefits

• Generous paid time off, consistent hours/shifts, weekly pay, and career growth opportunities.
• $250 award upon completing the full vetting process.
• Option for full‑time or part‑time hours depending on store opening.
• Associate discounts on in‑store and online merchandise, services, warranty plans, restaurants, and retailers.
• 401(k) plan with company match.
• Dental, vision, and medical insurance (full‑time associates).
• Other benefits available.

Employment Details

Seniority level: Entry level

Employment type: Part‑time

Job function: Sales and Business Development / Retail Office Equipment

Staples does not sponsor applicants for work visas for this position.