Retail Sales Team Lead - Elevate Customer Experience

Commonwealth Of Pennsylvania; Hummelstown (Dauphin County); On-site; USD 40,000 - 59,000; Full time

Job summary

The Pennsylvania Liquor Control Board (PLCB) in Hummelstown is seeking a Full-Time Sales Team Lead (Liquor Store Clerk 2) to guide a team of clerks and deliver outstanding customer service at Meadows Marketplace.

You will lead shifts, help customers locate products, process sales, manage stock, train staff, and prepare shift reports for accounting and inventory in a permanent, onsite role.

Qualifications

• Six months as a Liquor Store Clerk 1 or Six months of retail sales work.

Responsibilities

• Shift Leadership: guide clerks and ensure smooth store operations.
• Customer Service: help shoppers locate products and resolve issues.
• Sales Processing: manage transactions at a computerized register.
• Stock Management: unload shipments, stock shelves, build displays.
• Staff Training: provide on-the-job guidance to staff.
• Report Completion: prepare shift reports for accounting and inventory.

Job description

The Pennsylvania Liquor Control Board (PLCB) in Hummelstown is seeking a Full-Time Sales Team Lead (Liquor Store Clerk 2) to guide a team of clerks and deliver outstanding customer service at Meadows Marketplace.

You will lead shifts, help customers locate products, process sales, manage stock, train staff, and prepare shift reports for accounting and inventory in a permanent, onsite role.