Retail Sales Team Lead - Develop People, Drive Growth

IKEA; New York (NY); On-site; USD 39,000 - 54,000; Full time

Benefits offered by this job

Paid time off

WiselyPay

Parental leave

Tuition discount

Retirement plans

Co-worker discount

Health benefits

Dental & vision

Telehealth

Job summary

IKEA in New York is seeking a Sales Floor Team Leader to oversee daily operations, ensure a superior customer experience, and drive sales performance. You will hire and coach coworkers, maintain product presentation, and collaborate with teams to meet goals.

The role requires frontline leadership in a retail setting, open availability, and competitive hourly pay with robust benefits. Join a diverse team at IKEA for a better everyday life.

Qualifications

• 3 years of experience in fast-paced customer-oriented retail

Responsibilities

• Oversee daily sales floor operations to ensure consistent product presentation and customer experience.
• Hire onboard and train coworkers; develop individual development plans and succession.
• Drive sales by ensuring product knowledge and tools are available to the team.
• Monitor KPIs and customer insights to identify opportunities; coordinate with ComCal/ComIn teams.

Skills

Customer service

People leadership

Conflict handling

Problem solving

Job description

IKEA in New York is seeking a Sales Floor Team Leader to oversee daily operations, ensure a superior customer experience, and drive sales performance. You will hire and coach coworkers, maintain product presentation, and collaborate with teams to meet goals.

The role requires frontline leadership in a retail setting, open availability, and competitive hourly pay with robust benefits. Join a diverse team at IKEA for a better everyday life.