Retail Contingent

Tapestry, Inc.; Mercedes (TX); On-site; USD 20,664 - 26,518; Part time

Benefits offered by this job

Medical insurance

Dental insurance

401(k)

Paid maternity and paternity leave

Tuition assistance

Job summary

Tapestry, Inc. seeks a Sales Support Associate for its Kate Spade brand in Mercedes, Texas. This role involves managing deliveries, maintaining stock organization, and ensuring an efficient customer-ready store. Ideal candidates have retail experience, strong communication skills, and a passion for customer service. The position offers a flexible schedule to meet business needs. Benefits include medical and dental insurance, 401(k), and paid leave.

Qualifications

• Previous retail service experience and passion for the service industry.
• Excellent client service and ability to engage multiple customers.
• Strong English language proficiency.

Responsibilities

• Manage and process inbound deliveries promptly.
• Organize merchandise in stockroom and on the selling floor.
• Maintain knowledge of stock levels, unit counts, and sales performance.

Skills

Communication skills

Customer service

Multi-tasking

Teamwork

Job description

Overview

Kate Spade New York is a global lifestyle brand offering a distinctive point of view and celebrating communities of women around the globe. Kate Spade New York is part of the Tapestry portfolio, a global house of brands committed to inclusion and innovation.

The Sales Support Associate ensures an organized, efficient, and customer-ready store by managing deliveries, maintaining accurate stock, and supporting daily floor replenishment and operational standards.

Responsibilities

• Manage and process inbound deliveries promptly; monitor and prioritize daily workload.

• Organize and maintain accessibility of merchandise in stockroom and selling floor.

• Maintain knowledge of stock levels, unit counts, and sales performance.

• Support floor moves and ensure selling floor is consistently stocked throughout the day.

• Execute price changes and markdowns as required.

• Maintain cleanliness and organization standards across selling floor, stockroom, and offsite/warehouse.

• Audit compliance and work toward achieving shrinkage goals.

Core Competencies

• Team-oriented mindset with willingness to collaborate.

• Strong communication and interpersonal skills.

• Ability to multi-task, remain results-driven, and adapt to change.

Qualifications / Requirements

• Previous retail service experience; passion for retail and the service industry.

• Excellent client service and communication skills; ability to maneuver the sales floor and engage multiple customers.

• Strong communication and an elevated sense of personal style.

• Social media awareness and willingness to learn omni/virtual selling techniques.

• Ability to work in a fast-paced environment.

• Strong English language proficiency. (for EU)

Compensation and Benefits

Base Pay Range: $15.00-$19.25 per hour. Tapestry will comply with minimum wage requirements and any other applicable pay laws based on city, county, and state regulations.

Here are some of the benefits that we offer: medical, dental, vision insurance, 401(k), paid paternity and maternity leave, commuter benefits, disability insurance, and tuition assistance. Please click here for a complete list of U.S. corporate compensation & benefits.

Schedule: Ability to work a flexible schedule to meet business needs, including nights, weekends, peak busy seasons, and high-traffic retail days (including public holidays).

EEO and Accommodations

Kate Spade is an equal opportunity and affirmative action employer. Reasonable accommodation for disabilities or religious beliefs is available. For accommodations to complete the application process, contact Tapestry People Services at 1-855-566-9264 or [e-mail].

Our competencies for all employees include Courage, Creativity, Customer Focus, Dealing with Ambiguity, Drive for Results, Interpersonal Savvy, and Learning on the Fly. Our competencies for all people managers include Strategic Agility, Developing Direct Reports and Others, and Building Effective Teams.