Retail Sales Supervisor (Somerville, MA)

Staples; Somerville (MA); On-site; USD 26,000 - 28,000; Full time

Benefits offered by this job

401(k) match

Employee discounts

Dental and vision insurance

Weekly pay

Career development program

Paid time off

Job summary

Staples in Somerville, MA is seeking a Retail Sales Supervisor to champion customer engagement and oversee front-of-store operations. You and the store team will focus on increasing sales, conversions and service while actively engaging customers to provide total solutions. Hiring immediately.

Flexible part-time or full-time hours, weekly pay and comprehensive benefits await the right candidate, with associate discounts on merchandise and wide-ranging store perks.

Qualifications

• Flexible schedule based on store needs.
• 1+ year experience selling retail products or services.
• Must be able to engage with customers and understand their needs.
• Effective communication and adaptability to changing priorities.
• Experience coaching a team or supervising others.
• Ability to work in a high-paced, sometimes stressful environment.
• Ability to lift/move materials 10–50 pounds and stand/walk continuously.

Responsibilities

• Provide peer coaching and support to the store team to drive customer service, sales, and conversion.
• Own weekly sales and merchandising activities.
• Perform Floor Leader role to deliver a great customer experience in all areas of the store.
• Champion company initiatives and adapt to changes or additional duties as assigned.
• Remain available and support an engaging store environment.
• Complete daily merchandising and sales tasks in the store.
• Assist with delegating operations tasks with the GM.

Skills

Flexible schedule

Retail sales experience

Customer engagement

Communication

Team coaching

Conflict management

Physical stamina

Job description

Address 165 Middlesex Avenue, Somerville, MA, 02145, US

Compensation $19.00 - $19.25/hour

Job Type Permanent

Description

Retail Sales Supervisors champion customer engagement and oversee the front of store operations. You and the store team will focus on increasing sales, conversions and service throughout the store, while actively engaging customers to provide complete solutions. Hiring immediately.

After applying, you may have the opportunity to schedule an in-person interview within minutes.

Flexible part time hours or full-time (depending on the store’s needs), generous paid time off, weekly pay and career development program

Associate discounts on in-store and online merchandise, services and warranty plans

Discounts at hundreds of retailers, restaurants and more

401(k) plan with a company match

Dental and vision insurance, full-time eligible for medical coverage

And many more benefits

Compensation based on qualifications and experience

Provide peer coaching and support to the store team to drive customer service, sales, and conversion.

Focus on providing an exceptional store experience, consultative selling, driving conversion, and providing total solutions to every customer

Own weekly sales and merchandising activities

Perform Floor Leader role, directing the team to deliver a great customer experience in all areas of the store

Champion company initiatives, adaptable to change or responsibilities, and flexible to perform other duties as assigned

Remain available and always support an engaging environment

Complete daily tasks for merchandising and sales opportunities within the store

Assist with completing and delegating operational tasks in partnership with the GM

Peer coach team on the behaviors to win, deliver great customer service and to deliver results through role playing and feedback

Be flexible to perform other duties as assigned

Essential skills and experience:

• Able to work a flexible schedule based on the store’s needs
• 1+ year experience selling retail products or services
• Must be able to and want to engage with customers and understand their needs
• Effective communication skills, organization, and adaptive to changing business priorities
• Experience coaching a team and/or supervising others
• Ability to work cooperatively in a high paced and sometimes stressful environment
• Manage conflict in a reasonable, nonconfrontational and cooperative manner
• Ability to act with honesty and integrity regarding customer and business information
• Ability to lift/move materials in the 10 - 50 pound range, climb ladders, stand and walk continuously
• Staples does not sponsor applicants for work visas for this position.