Retail Sales Supervisor — Lead a High-Impact Team

EssilorLuxottica; Cincinnati (OH); On-site; USD 38,000 - 60,000; Full time

Job summary

Oakley, part of EssilorLuxottica, seeks a Sales Supervisor to partner with the store manager and lead a team in delivering exceptional customer service, achieving sales goals, and maintaining visual standards. This full-time role supports daily store operations and drives profitability.

You will train staff, schedule shifts, oversee merchandise restocking, and ensure compliance with policies. The position requires flexible hours, strong communication, and the ability to stand long shifts while

Qualifications

• At least two years of retail experience in a specialized environment.
• At least one year of retail management experience.
• Availability to work a flexible schedule and the hours necessary to open and/or close the store, including evenings, weekends, and holidays.
• Strong communication skills (verbal and written), including strong relationship-building skills.
• Ability to train staff and ensure their professional development as well as to establish relationships and utilize staff skills.
• Ability to stand for almost the entire day or move around on the floor or in the warehouse.
• Ability to maneuver merchandise and lift up to 40 lbs.
• Physical activities include repetitive movements such as bending, kneeling, twisting, stretching, squatting, pushing, pulling, lifting, climbing, carrying, walking, reaching, and/or frequently using a stepladder.
• Bilingual.

Responsibilities

• Achieves high levels of performance and sales results.
• Assists the store manager in training and managing all employees in the execution of daily tasks and to maximize sales.
• Assigns employees to specific tasks and assists with scheduling work hours following the payroll matrix.
• Ensures compliance with company communications by overseeing the preparation of merchandise, displays, and presentations.
• Coordinates the restocking of merchandise and the flow of goods from the warehouse to the floor.
• Oversees the compliance of all staff with the company's policies, procedures, and established standards.
• Performs all other tasks assigned from time to time by the store manager.

Skills

Retail experience

Retail management

Strong communication

Staff training

Bilingual

Job description

Oakley, part of EssilorLuxottica, seeks a Sales Supervisor to partner with the store manager and lead a team in delivering exceptional customer service, achieving sales goals, and maintaining visual standards. This full-time role supports daily store operations and drives profitability.

You will train staff, schedule shifts, oversee merchandise restocking, and ensure compliance with policies. The position requires flexible hours, strong communication, and the ability to stand long shifts while