Retail Sales Supervisor

LA Phil; Los Angeles (CA); On-site; USD 60,000 - 80,000; Part time

Job summary

The LA Phil is seeking a Retail Sales Supervisor to manage daily operations at its retail locations. This part-time position involves supervising staff, enhancing customer experience, and ensuring compliance with company standards. Ideal candidates have experience in retail and a passion for excellent service.

Qualifications

• Minimum 2 years of experience in specialty retail focusing on sales floor management.
• Proven ability to make sound judgment calls.
• Strong communication skills and ability to provide constructive feedback.

Responsibilities

• Oversee daily operations of retail stores.
• Train and supervise staff to ensure excellent customer experience.
• Support inventory management and operational efficiency.

Skills

Leadership

Customer Service

Communication

Job description

Join to apply for the Retail Sales Supervisor role at LA Phil

1 week ago Be among the first 25 applicants

Join to apply for the Retail Sales Supervisor role at LA Phil

Get AI-powered advice on this job and more exclusive features.

Job Description

Title: Retail Sales Supervisor

Department: Retail Services

FLSA Status: Part-Time, Non-Exempt

Salary Range: $23-$25 hourly

Statement of the job: The Retail Sales Supervisor, reporting to the Operations Manager, Retail Services, is responsible for overseeing the daily operations of the LA Phil retail stores located in Walt Disney Concert Hall and Hollywood Bowl. This includes supervising staff, ensuring a high level of customer engagement and managing store operations. The Retail Supervisor works closely with the Retail Management team to enhance customer experience and maximize revenue.

Essential Functions

• Serve as the manager-on-duty, ensuring the stores run smoothly and efficiently.
• Train, mentor and supervise store staff, ensuring excellent customer experience and product knowledge
• Lead by example with strong leadership and coaching skills, demonstrating exceptional service
• Conduct pre-shift meetings, coordinate break schedules and assign tasks to ensure a high level of customer experience
• Maintain accountability for store operation, in compliance with LA Phil standards, policies and procedures
• Support inventory management, including the receiving process, restocking and distribution efforts
• Develop expert knowledge of the POS system and retail technologies to enhance operational efficiency
• Proactively identify and present opportunities to improve sales, service quality, operational efficiency and overall productivity
• Other duties may be assigned
  
  

Relationships

Reports To: Operations Manager, Retail Services

Interacts with: LA Phil Retail team and all LA Phil Staff

Requirements

Job Requirements

• Minimum of 2 years of experience in specialty retail with focus on sales floor management
• Proven ability to take initiative and make sound judgement calls in line with company policies
• Ability to thrive in a fast-paced environment, managing competing priorities effectively
• Strong communication skills with experience in providing constructive feedback and achieving positive customer service outcomes
• Demonstrated leadership and supervisory ability, strong interpersonal skills
• Flexible to work, evenings and weekends and holidays as required, a minimum of 3 shifts per week
• Classical music background a plus but not required
• Ability to lift and carry up to 30 lbs., stand for 4+ hours, walk, pull weighted carts of 30+ lbs., and bend/stretch as needed
  
  

The Los Angeles Philharmonic Association will consider for employment qualified Applicants with Criminal Histories in a manner consistent with the requirements of the FCIHO.

EQUAL EMPLOYMENT OPPORTUNITY POLICY

The Los Angeles Philharmonic Association embraces and is committed to diversity and inclusion within our staff, musicians, guest artists, audiences, and surrounding communities. The Association does not discriminate on the basis of race, color, religion, religious creed (including religious dress and religious grooming), sex (including pregnancy, perceived pregnancy, childbirth, breastfeeding, or related medical conditions), sexual orientation, national origin, ancestry, citizenship, age, physical or mental disability, legally protected medical condition or information, genetic information, marital status, gender, gender identity, gender expression, military status, veteran status, or any other basis protected by federal, state, or local law. Consistent with the law, the Association also provides reasonable accommodation for disabled applicants and employees in accordance with the Americans with Disabilities Act (ADA) and the California Fair Employment and Housing Act, for pregnant employees who request an accommodation with the advice of their health care providers, for pregnancy, childbirth or related medical conditions; for employees who are victims of domestic violence, sexual assault or stalking; and for applicants and employees based on their religious beliefs and practices.

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Part-time

Job function

• Job function

  Sales and Business Development

• Industries

  Performing Arts

Referrals increase your chances of interviewing at LA Phil by 2x

Sign in to set job alerts for “Retail Sales Supervisor” roles.

Retail Assistant Store Manager – The Shops at Santa Anita, CA

Retail Supervisor - Century City 6580, Los Angeles, CA

BOTTEGA VENETA Store Manager, Melrose Place

H&M Store Manager - Westfield Century City

store manager - Downtown Los Angeles and surrounding areas

Los Angeles, CA $69,500.00-$97,200.00 2 weeks ago

Outlet Store Manager - Beverly Connection

Los Angeles, CA $110,400.00-$184,000.00 6 hours ago

store manager - Santa Monica, Malibu and surrounding areas

Retail Assistant Store Manager, Fabletics (Westfield Century City - Los Angeles, CA)

Los Angeles Metropolitan Area 2 weeks ago

store manager - Hollywood and surrounding areas

West Hollywood, CA $69,500.00-$97,200.00 5 days ago

Retail Assistant Store Manager-Azalea Regional Shopping Cen

Retail Assistant Store Manager - Studio City

Los Angeles Metropolitan Area 4 weeks ago

Universal City, CA $23.08-$27.37 17 hours ago

Beverly Hills, CA $80,000.00-$100,000.00 2 weeks ago

Retail Supervisor-Azalea Regional Shopping Cen

H&M Store Visual Manager - The Farmers Market Los Angeles

We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.