Retail Sales Supervisor

Staples Stores; Elk Grove Village (IL); On-site; USD 30,000 - 40,000; Part time

Job summary

Join a forward-thinking retail leader as a Retail Sales Supervisor, where you'll champion customer engagement and drive sales in a dynamic environment. In this role, you'll provide essential support to your team, ensuring exceptional service and a consultative selling approach. With flexible hours and a focus on personal and professional growth, this is your chance to make a significant impact in the retail industry. Be part of a transformative brand that values its people and empowers you to unlock your potential. If you're ready to take on a rewarding challenge in a fast-paced setting, this opportunity is for you!

Qualifications

• 1+ year experience in retail sales or customer service.
• Ability to engage with customers and understand their needs.

Responsibilities

• Provide coaching and support to the store team to enhance customer service.
• Direct the team to ensure a great customer experience in the store.

Skills

Customer Engagement

Sales Skills

Effective Communication

Team Coaching

Conflict Management

Adaptability

Job description

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Elk Grove Village, IL, United States (On-site)

• Job Schedule: Part time
• Job Category: Retail Stores
• Job Identification: 33350
• Locations: 610 Meacham Road, Elk Grove Village, IL, 60007, US (On-site)
• Job Shift: Flex Hours

Job Description

Retail Sales Supervisors champion customer engagement and oversee the front of store operations. You and the store team will focus on increasing sales, conversions, and service throughout the store, while actively engaging customers to provide complete solutions. Hiring immediately.

Responsibilities:

• Provide peer coaching and support to the store team to drive customer service, sales, and conversion.
• Focus on providing an exceptional store experience, consultative selling, driving conversion, and providing total solutions to every customer.
• Own weekly sales and merchandising activities.
• Perform Floor Leader role, directing the team to deliver a great customer experience in all areas of the store.
• Champion company initiatives, adaptable to change or responsibilities, and flexible to perform other duties as assigned.
• Remain available and always support an engaging environment.
• Complete daily tasks for merchandising and sales opportunities within the store.
• Assist with completing and delegating operational tasks in partnership with the GM.
• Peer coach team on the behaviors to win, deliver great customer service and to deliver results through role playing and feedback.
• Be flexible to perform other duties as assigned.

Essential skills and experience:

• Able to work a flexible schedule based on the store’s needs.
• 1+ year experience selling retail products or services.
• Must be able to and want to engage with customers and understand their needs.
• Effective communication skills, organization, and adaptive to changing business priorities.
• Experience coaching a team and/or supervising others.
• Ability to work cooperatively in a high-paced and sometimes stressful environment.
• Manage conflict in a reasonable, nonconfrontational and cooperative manner.
• Ability to act with honesty and integrity regarding customer and business information.
• Ability to lift/move materials in the 10 - 50 pound range, climb ladders, stand and walk continuously.

Staples does not sponsor applicants for work visas for this position.

About Us

The world of working and learning has changed. This is your opportunity to be a part of a brand transformation and growth strategy within the retail industry. Staples is helping our customers and community discover innovative products, services, and inspiration that unlock what’s possible, while empowering you to unlock your potential. Our people are the heart of our success and there has never been a better time to join us as we lead the way in a new era of working and learning.

Want to learn more about Staples Stores? Visit RetailCareers.Staples.com for information and to learn about our career opportunities.

Staples is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other basis protected by federal, state, or local law.