Retail Sales Staff-Member Shop-Part Time

Pinehurst; Pinehurst (NC); On-site; USD 26,000 - 36,000; Full time

Job summary

Pinehurst is seeking a customer-focused retail associate to assist guests with merchandise selection and purchases in the golf shop. The role emphasizes greeting guests promptly, asking about needs, and guiding them to suitable options while maintaining an organized shop.

Responsibilities include processing sales via the POS system, stocking and merchandising, and supporting in various shop events. High school diploma or GED and prior related experience are favored.

Qualifications

• High school diploma or GED required.
• Minimum six months related experience preferred.

Responsibilities

• Greet guests within 30 seconds of entering the shop and connect with them.
• Ask open-ended questions to determine customer needs.
• Show options based on information gathered that fit the customer.
• Build the sale by suggesting complementary items.
• Assist golf staff in checking in golfers when needed.
• Work nights, weekends and holidays as required.
• Participate in department training and sales contests.
• Proficient use of the POS system.
• Execute opening and closing procedures.
• Maintain a clean, neat, and easy-to-shop environment.
• Participate in period end inventories and cross-train in all shops.
• Attend Member Appreciation events and other shop activities.
• Communicate items needing replenishment to the manager.

Skills

Customer service

Retail sales

Communication

Education

High school diploma or GED

Tools

POS system

Job description

SUMMARY

The primary purpose of this position is to assist all customers with selection and purchase of merchandise and to maintain a clean, neat, and organized shop.

EDUCATION and/or EXPERIENCE

High school diploma or general education degree (GED); and a minimum of six months related experience; or an equivalent combination of education and experience.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Greet guests within 30 seconds of them entering the shop and make a connection with them.
• Ask open ended questions to determine their needs.
• Show them options based on the information gathered that are appropriate to their needs.
• Build the sale by suggesting complimentary items.
• Assist golf staff in checking in golfers when needed.
• Ability to work nights, weekends and holidays.
• Participate in department training, vendor seminars, and sales contests.
• Be proficient in the use of the POS system.
• Execute opening and closing procedures.
• Participate in basic recovery of the sales floor and adhere to merchandising standards to maintain a clean neat and easy to shop environment.
• Participate in period end inventories.
• Cross train in all retail shops.
• Participate in Member Appreciation events, Live after 5 events, wine walks, Demo days, etc.
• Participate in floor fill in strategy by partnering with the merchant leads.
• Communicate with manager what products need to be filled in from the warehouse.
• Build rapport with members.

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms; and talk or hear. The employee is occasionally required to sit; climb or balance; and stoop, kneel, crouch. The employee must frequently lift and/or move up to 25 pounds and occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, and depth perception.

WORK ENVIRONMENT

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually quiet.