Registration-Main Golf Shop-Full Time

Pinehurst; Pinehurst (NC); On-site; USD 17,000 - 22,000; Full time

Job summary

Pinehurst is seeking a friendly front desk associate to check in golfers, greet members and guests, and direct them to resort amenities. You will assist with merchandise purchases and operate the tee time system while handling high-volume phone inquiries.

The role requires a high school diploma or GED and at least three months of related experience. The work environment includes golf shop duties and customer service in a resort setting.

Qualifications

• High school diploma or GED required; or equivalent combination of education and experience.
• Minimum of three months related experience.

Responsibilities

• Greet members/guests and direct to resort amenities.
• Check-in members/guests for golf and assist with merchandise purchases.
• Utilize tee time computer system.
• Handle high volume telephone inquiries.
• Assist professional staff with corporate outings and member tournaments.
• Handle customer relation concerns/issues.
• Responsible for keeping Golf Shop neat and clean throughout the day.

Education

High school diploma or GED

Job description

SUMMARY:

The primary purpose of this position is to check in golfers for tee times, to direct members and guests to all areas of the resort and to answer phone calls and inform people of different resort activities.

EDUCATION and/or EXPERIENCE

High school diploma or general education degree (GED); and a minimum of three months related experience; or an equivalent combination of education and experience.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Greet members/guests and direct to resort amenities.
• Check-in members/guests for golf and assist with merchandise purchases.
• Utilize tee time computer system.
• Handle high volume telephone inquiries.
• Assist professional staff with corporate outings and member tournaments.
• Handle customer relation concerns/issues.
• Responsible for keeping Golf Shop neat and clean throughout the day.

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the individual is required to stand for long periods of time; use hands to finger, handle, or feel; and talk or hear. The individual is required to walk and reach with hands and arms. The employee must frequently lift and/or move up to 50 pounds. The individual must be able to multi-task throughout each shift.

WORK ENVIRONMENT

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently exposed to outside weather conditions. The employee is occasionally exposed to wet and/or humid conditions, extreme cold, and extreme heat. The noise level in the work environment is usually moderate.