Retail Sales Specialist - Home Theater

Best Buy; San Bernardino (CA); On-site; USD 10,000 - 60,000; Full time

Job summary

Best Buy is seeking a Retail Sales Specialist for their home theater department to enhance customer engagement and drive sales. The role involves providing product recommendations and maintaining department readiness while supporting team training and continuous learning about the latest technologies.

Benefits

Competitive pay

Generous employee discount

Physical and mental well-being support

Qualifications

• 1 year of experience in sales or related customer service fields.
• Experience with premium products and CRM is preferred.

Responsibilities

• Engage with customers to support their experience and achieve sales goals.
• Stay informed about home theater technology trends.
• Train sales floor personnel in the department.

Skills

Customer Service

Sales

Product Knowledge

CRM

Job description

Job Description

As a Retail Sales Specialist in our home theater department, you’ll engage with customers to learn their needs, provide excellent service, perform product demos and make helpful recommendations. We’ll provide the training you need to become an expert on TVs and related products, including specifications, features and benefits.

What you’ll do

• Engage with customers to support the customer experience, complete transactions, drive profitable growth and achieve sales goals
• Stay informed about the latest home theater technology trends and products through continuous learning and professional development
• Handle customer inquiries and returns professionally, ensuring a positive shopping experience
• Prioritize activities based on urgency and importance, set realistic deadlines and use tools and techniques to manage time effectively
• Maintain department merchandising and readiness to serve customers
• Train other sales floor personnel on how to be successful in the department

Basic qualifications

• 1 year of experience building complex solutions in sales, customer service or related fields

Preferred qualifications

• 1 year of experience selling in premium products, luxury brands and/or custom design environments
• 1 year of experience in customer relationship management (CRM)

What’s in it for you

We’re committed to helping our people thrive at work and at home. We offer generous benefits that address your total well-being and provide support as you need it, especially key moments in your life.

Our benefits include:

• Competitive pay
• Generous employee discount
• Physical and mental well-being support

About us

As part of the Best Buy team, you’ll help us fulfill our purpose to enrich lives through technology. We bring that to life every day by humanizing and personalizing tech solutions for every stage of life — in our stores, online and in customers’ homes.

Our culture is built on deeply supporting and valuing our amazing employees who make it all possible. We’re committed to being a great place to work, where you can unlock unique career possibilities. Above all, we aim to provide a place where you can bring your full, authentic self to work now and into the future. Tomorrow works here.

Best Buy is an equal opportunity employer.

Application deadline: Minimum of 5 days from the posting date. You can find that date above the job title at the top of the page.

Req #

987856BR

Brand

Best Buy

Job Category

Retail Group

Job Level

Individual Contributor

Minimum Pay

16.56

Maximum Pay

24.47

Store Number or Department

000150 San Bernardino CA Store

Address Line 1

888 Harriman Pl

City

San Bernardino

State

California

Search Categories

Retail

Zip

92408-3543

Benefits

Best Buy offers a range of benefits to support your overall well-being, as outlined in the Benefits Guide. Eligibility may vary.