Field Tech Sales Expert

Asurion; Rancho Cucamonga (CA); On-site; USD 35,000 - 55,000; Part time

Job summary

An innovative firm is seeking a Field Tech Sales Expert to provide exceptional service and sell smart home solutions. This role involves meeting customers at their homes, delivering devices, and offering technical support for various electronics. With a focus on building relationships, you will upsell products while ensuring customer satisfaction. Enjoy a supportive environment with comprehensive training and benefits, including medical and dental coverage. If you are passionate about technology and sales, this is a fantastic opportunity to grow your career in a dynamic setting.

Benefits

Medical, Dental, and Vision Benefits

401K with Company Match

Mileage Reimbursement

Phone Stipend

Employee Discount Program

Paid Training

Qualifications

• Strong willingness to learn tech and sales or prior experience in sales/tech.
• Valid driver's license and satisfactory driving record required.

Responsibilities

• Provide superior service and products to deliver the best customer experience.
• Meet customers face to face at their homes and upsell products.
• Achieve sales and service goals through feedback and coaching.

Skills

Sales Experience

Technical Support

Customer Service

Problem Solving

Communication Skills

Education

High School Diploma

Valid Driver's License

Tools

Smartphone

Sales Software

Job description

Here at Asurion, we go beyond providing great service to our customers - we create an environment where our employees can grow and thrive. With our training, continued education, and wellbeing resources, you'll have what you need to excel in this role. (This position is also known as an In-Home Expert in the)

We take care of you (benefits / perks):

• Base pay is guaranteed and paid bi-weekly. Earned pay can now be accessed early!
• Based on your sales performance, you'll get extra money
• Mileage reimbursement is paid weekly based on IRS guidelines
• 35 / month phone stipend
• 3-4 weeks of paid training where your success is our top priority! We provide hands-on training in serving customers, solving tech problems, and refining top-notch selling skills
• Generous medical, dental, and vision benefits program after 30 days of employment
• 401K with 100% match up to 3% and 50% on the next 2% after 1 year of employment
• Additional health benefits such as heart health, diabetes management, and healthcare advocacy for personalized support
• Employee discount program on everyday products and services like home / auto insurance, pet insurance, theater tickets, transportation, gym / fitness studios, theme park attractions, and everyday necessities
• Visit Asurion Benefits Central to explore our perks, including Part-Time and Full-time medical, dental, and vision benefits!

Part Time Schedule:

• Ability to work 5 days / week – Hours between 4:05 pm to 8:00 pm

Full Time Schedule:

• Ability to work 8-hour shift, 5 days / week - Hours between 12:05 pm - 9:00 pm

California:

• Ability to work 8-hour shift, 5 days / week - Hours between 9:00 am - 9:00 pm

Here’s what you’ll bring to the team:

• Strong willingness to learn tech and sales or prior sales and/or tech experience in any industry
• A valid driver’s license and satisfactory driving record with at least 1 year of driving experience
• Personal vehicle (excluding motorcycles) for transportation to/from customer visits. Service appointments are located in neighborhoods and cities surrounding inventory warehouse(s), with a maximum expected travel distance of 120 miles one way.
• Use of personal cellphone (no older than 3 models to the most recent model) - to keep you in the know, while on the job
• Comfort working around dogs, cats, and other pets that may be present in customer homes

What you'll do as a Field Tech Sales Expert:

Building relationships and selling upgraded solutions is what our Experts do best. They'll deliver and service devices within 24 hours and sell Asurion smart home related products.

• Provide superior service and products to deliver each customer the best experience they can get with their technology
• Provide in-person device setup and technical support for customers' smartphones, tablets, and other consumer electronics
• Meet with customers face to face at their homes
• Always upsell Asurion smart home and other products
• Achieve sales and service goals and grow as a result of feedback and coaching
• Demonstrate integrity in serving, solving, and selling by listening to customer needs, providing accurate information, and conducting oneself in line with Asurion's values
• Travel daily to and from the job site and several customer locations, possibly in heavy traffic and bad weather

Health and safety measures:

At Asurion, employee health and safety are our top priority. Meeting customers at their homes creates a great customer experience. We work hard to ensure all employees feel safe doing their work.