Retail Sales Specialist — Elevate Guest Experiences

Macy's; Palm Desert (CA); On-site; USD 21,000 - 28,000; Full time

Benefits offered by this job

Merchandise discounts

Performance-based incentives

Annual merit review

Employee Assistance Program

Job summary

Macy's in the United States is seeking a Retail Selling Colleague who blends selling with genuine hospitality to create standout shopping experiences. You understand customer needs, offer personalized recommendations, and connect customers with the right products and services both on the floor and in fitting rooms.

Full-time colleagues are scheduled 30+ hours per week with weekend shifts; the role emphasizes teamwork, meeting sales goals, and delivering friendly, efficient service.

Qualifications

• Flexible availability, including days, evenings, weekends and holidays.
• Excellent communication with customers, co-workers and supervisors.
• Ability to read and follow employment policies and safety rules.
• Comfortable engaging with customers to build relationships.
• Willingness to learn about products, promotions and trends.

Responsibilities

• Greet customers, understand needs and guide them to products and services.
• Meet daily sales goals through customer engagement and smart selling.
• Maintain a clean, organized sales floor and fitting rooms.
• Finish strong by sharing loyalty program benefits and thanking customers.
• Support teammates and collaborate to deliver a great shopping experience.

Skills

Customer engagement

Hospitality

Sales goals

Communication

Job description

Macy's in the United States is seeking a Retail Selling Colleague who blends selling with genuine hospitality to create standout shopping experiences. You understand customer needs, offer personalized recommendations, and connect customers with the right products and services both on the floor and in fitting rooms.

Full-time colleagues are scheduled 30+ hours per week with weekend shifts; the role emphasizes teamwork, meeting sales goals, and delivering friendly, efficient service.