Retail Sales Specialist — Elevate Customer Experiences

Macy's; Roseville (MN); On-site; USD 17,000 - 25,000; Full time

Benefits offered by this job

Merchandise discounts

401(k) match

Paid time off and holidays

Career development opportunities

Job summary

Macy's is seeking a Retail Selling Colleague to blend selling with genuine hospitality, helping customers find the right products and services across the sales floor and fitting room. You’ll stay focused on hitting daily goals and building loyalty through personal connections.

Join a team that values warmth, product knowledge, and a proactive, friendly approach, while keeping the space clean, organized, and inviting for every visitor.

Qualifications

• Flexible availability, including days, evenings, weekends and holidays with regular attendance.
• Understand and communicate effectively with customers, co-workers, and supervisors.
• Read and understand employment policies and safety rules/procedures in English.
• Be comfortable communicating and collaborating with customers and colleagues.

Responsibilities

• Greet customers and understand their needs, offering personalized product recommendations.
• Drive sales while delivering genuine hospitality and building customer loyalty.
• Keep the selling space clean, organized, and inviting for a welcoming experience.
• Support on the sales floor and in fitting rooms, including merchandise moves and price updates.
• Finish strong by sharing loyalty program benefits and thanking customers by name.

Skills

Customer service

Communication

Teamwork

Sales driven

Problem solving

Tools

Cash register

Job description

Macy's is seeking a Retail Selling Colleague to blend selling with genuine hospitality, helping customers find the right products and services across the sales floor and fitting room. You’ll stay focused on hitting daily goals and building loyalty through personal connections.

Join a team that values warmth, product knowledge, and a proactive, friendly approach, while keeping the space clean, organized, and inviting for every visitor.